FortiSASE Analytics - Proactive Backend Infrastructure Maintenance
Scheduled for Nov 3, 10:00 UTC - Nov 6, 10:00 UTC
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Scheduled
Frankfurt FRA-F1 and Frankfurt FRA-F2 Analytics tenants only – Temporary disruption of real-time logging, log forwarding, and historical log access.
To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the Frankfurt FRA-F1 and Frankfurt FRA-F2 to Frankfurt-F5 and Frankfurt FRA-F6 PoPs respectively. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
Temporary disruption of real-time logging and log forwarding.
Reset of historical log data available within the SASE portal.
New Frankfur FRA-F5 Log Forwarding egress IP to 176.23.136.198
New Frankfurt FRA-F6 Log Forwarding egress IP to 176.23.136.125
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #625541.
To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the Frankfurt FRA-F1 and Frankfurt FRA-F2 to Frankfurt-F5 and Frankfurt FRA-F6 PoPs respectively. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
Temporary disruption of real-time logging and log forwarding.
Reset of historical log data available within the SASE portal.
New Frankfur FRA-F5 Log Forwarding egress IP to 176.23.136.198
New Frankfurt FRA-F6 Log Forwarding egress IP to 176.23.136.125
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #625541.
This scheduled maintenance affects: Fortinet Cloud Locations (Frankfurt, Germany (FRA-F1), Frankfurt, Germany (FRA-F2)).