FortiSASE Status

Feb 2, 2023

Unresolved incident: FortiSASE Proactive Network Maintenance.

Feb 1, 2023

Completed - The scheduled maintenance has been completed.
Feb 1, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 05:00 UTC

Scheduled - Anticipated Impact: Potential for increased latency

One of our third party ISPs will be performing a scheduled maintenance at the Ottawa PoP. For the duration of the maintenance window, there is a potential for increased latency.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51310.
Jan 27, 21:30 UTC

FortiSASE Proactive Network Maintenance

Completed - The scheduled maintenance has been completed.
Feb 1, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 20:00 UTC

Scheduled - Anticipated Impact: Potential for short interruption of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

The FortiSASE Operations team will be performing a series of backend network maintenance activities to improve performance between regions for logging and configuration synchronization. There is potential for short interruptions of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

Please note that Security and Analytics IPs will change as part of this maintenance. We recommend the use of the Egress IP API (https://portal.prod.fortisase.com/api/v1/public/egress/ips) when defining policy based on FortiSASE IP addresses in order to avoid disruptions associated with these changes.

No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51881.
Jan 27, 16:30 UTC

Jan 31, 2023

FortiSASE Proactive Network Maintenance

Completed - The scheduled maintenance has been completed.
Jan 31, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 11:00 UTC

Scheduled - Anticipated Impact: Potential for short interruption of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

The FortiSASE Operations team will be performing a series of backend network maintenance activities to improve performance between regions for logging and configuration synchronization. There is potential for short interruptions of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

Please note that Security and Analytics IPs will change as part of this maintenance. We recommend the use of the Egress IP API (https://portal.prod.fortisase.com/api/v1/public/egress/ips) when defining policy based on FortiSASE IP addresses in order to avoid disruptions associated with these changes.

No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51850.
Jan 27, 16:43 UTC

FortiSASE Proactive Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Jan 31, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 01:00 UTC

Scheduled - Anticipated Impact: Potential for a short interruption of the customer configuration portal during the maintenance window

Our Operations team will be performing a proactive Infrastructure maintenance on the backend that powers the FortiSASE customer configuration portal (https://portal.prod.fortisase.com). Potential for a short interruption of the customer configuration portal during the maintenance window.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #52428.
Jan 30, 17:38 UTC

Jan 30, 2023

No incidents reported.

Jan 29, 2023

FortiSASE Proactive Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Jan 29, 04:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 21:00 UTC

Scheduled - Anticipated Impact: Potential for a short interruption of the customer configuration portal during the maintenance window

Our Operations team will be performing a proactive Infrastructure maintenance on the backend that powers the FortiSASE customer configuration portal (https://portal.prod.fortisase.com). Potential for a short interruption of the customer configuration portal during the maintenance window.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51625.
Jan 25, 20:33 UTC

Jan 28, 2023

Jan 27, 2023

No incidents reported.

Jan 26, 2023

FortiSASE Proactive Software Maintenance

Completed - The scheduled maintenance has been completed.
Jan 26, 23:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 15:00 UTC

Scheduled - Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.

The operations team will be installing a rolling software update. There is potential service impact while customer instances and the configuration portal are updated. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51317.
Jan 23, 17:24 UTC

Jan 25, 2023

No incidents reported.

Jan 24, 2023

FortiSASE Proactive Software Maintenance

Completed - The scheduled maintenance has been completed.
Jan 24, 01:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 18:02 UTC

Scheduled - Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51317.
Jan 19, 23:36 UTC

Jan 23, 2023

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

FortiSASE Proactive Network Maintenance

Completed - The scheduled maintenance has been completed.
Jan 20, 14:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 11:00 UTC

Scheduled - Anticipated Impact: Potential for short interruption of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

The FortiSASE Operations team will be performing a series of backend network maintenance activities to improve performance between regions for logging and configuration synchronization. There is potential for short interruptions of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

Please note that Security and Analytics IPs will change as part of this maintenance. We recommend the use of the Egress IP API (https://portal.prod.fortisase.com/api/v1/public/egress/ips) when defining policy based on FortiSASE IP addresses in order to avoid disruptions associated with these changes.

No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51124.
Jan 18, 23:02 UTC

Jan 19, 2023

FortiSASE Proactive Network Maintenance

Completed - The scheduled maintenance has been completed.
Jan 19, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 11:00 UTC

Scheduled - Anticipated Impact: Potential for short interruption of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

The FortiSASE Operations team will be performing a series of backend network maintenance activities to improve performance between regions for logging and configuration synchronization. There is potential for short interruptions of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

Please note that Security and Analytics IPs will change as part of this maintenance. We recommend the use of the Egress IP API (https://portal.prod.fortisase.com/api/v1/public/egress/ips) when defining policy based on FortiSASE IP addresses in order to avoid disruptions associated with these changes.

No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51120.
Jan 17, 21:31 UTC

Related