Update - The situation at the affected AWS UAE facilities remains unchanged. We continue to direct users to unaffected PoPs as the primary mitigation.
Due to the unstable and inconsistent nature of infrastructure in DXB-A1, affected devices are experiencing varied behavior -- some show intermittent connectivity flapping resulting in API timeouts within the customer portal, while others remain completely offline.
Out of an abundance of caution, we are not making topology changes to tenants in DXB-A1 at this time, and 26.1.1 upgrade windows for affected tenants have been deferred until the location is confirmed stable.
We will continue to monitor and provide updates as the situation evolves.
Mar 06, 2026 - 14:24 UTC
Due to the unstable and inconsistent nature of infrastructure in DXB-A1, affected devices are experiencing varied behavior -- some show intermittent connectivity flapping resulting in API timeouts within the customer portal, while others remain completely offline.
Out of an abundance of caution, we are not making topology changes to tenants in DXB-A1 at this time, and 26.1.1 upgrade windows for affected tenants have been deferred until the location is confirmed stable.
We will continue to monitor and provide updates as the situation evolves.
Mar 06, 2026 - 14:24 UTC
Update - Due to the ongoing instability in the UAE region, Dubai (DXB-A1) has been temporarily excluded from the DNS resolution loop to prevent new connections from landing in the affected location.
This also ensures users are automatically redirected to the next closest available PoP, preventing new connections from landing in the affected location.
Mar 03, 2026 - 16:17 UTC
This also ensures users are automatically redirected to the next closest available PoP, preventing new connections from landing in the affected location.
Mar 03, 2026 - 16:17 UTC
Update - Services and resources hosted specifically in the impacted zone still experience temporary unavailability or intermittent connectivity.
No impact has been observed outside the UAE region.
We continue to monitor AWS service health and will provide updates as more information becomes available.
Mar 03, 2026 - 11:53 UTC
No impact has been observed outside the UAE region.
We continue to monitor AWS service health and will provide updates as more information becomes available.
Mar 03, 2026 - 11:53 UTC
Update - We are continuing to monitor for any further issues.
Mar 02, 2026 - 11:53 UTC
Mar 02, 2026 - 11:53 UTC
Monitoring - We are currently monitoring an ongoing incident affecting AWS infrastructure in the United Arab Emirates.
According to reports from AWS and public sources, an Availability Zone (mec1-az2) in the ME-CENTRAL-1 region was impacted after unidentified objects struck an AWS data center. As a safety precaution, local authorities cut power at the facility, resulting in a localized outage. Restoration of power and full connectivity is expected to take several hours.
Other availability zones in the UAE are reported to be operational, but some FortiSASE services and resources in the affected zone may be unavailable or experience intermittent issues.
Mar 02, 2026 - 11:53 UTC
According to reports from AWS and public sources, an Availability Zone (mec1-az2) in the ME-CENTRAL-1 region was impacted after unidentified objects struck an AWS data center. As a safety precaution, local authorities cut power at the facility, resulting in a localized outage. Restoration of power and full connectivity is expected to take several hours.
Other availability zones in the UAE are reported to be operational, but some FortiSASE services and resources in the affected zone may be unavailable or experience intermittent issues.
Mar 02, 2026 - 11:53 UTC
FortiSASE Network (AS40934)
Operational
Fortinet Cloud Locations
Operational
Ashburn, VA, US (IAD-F1)
Operational
Dallas, TX, US (DFW-F1)
Operational
Dubai, UAE (DXB-F1)
Operational
Frankfurt, Germany (FRA-F1)
Operational
Hong Kong (HKG-F1)
Operational
Komagome, Japan (TYO-F1)
Operational
London, United Kingdom (LON-F1)
Operational
Miami, FL, US (MIA-F1)
Operational
Ottawa, Canada (YOW-F1)
Operational
Paris, France (PAR-F1)
Operational
San Jose, CA, US (SJC-F1)
Operational
Singapore (SIN-F1)
Operational
Sydney, Australia (SYD-F1)
Operational
Tokyo, Japan (TYO-F2)
Operational
Toronto, Canada (YTO-F1)
Operational
Valbonne, France (NCE-F1)
Operational
Vancouver, Canada (YVR-F2)
Operational
Bangalore, India (BLR-F1)
Operational
Frankfurt, Germany (FRA-F2)
Operational
San Jose, CA, US (SJC-F2)
Operational
Pune, India (PNQ-F1)
Operational
London, United Kingdom (LON-F2)
Operational
Paris, France (PAR-F2)
Operational
Singapore(SIN-F2)
Operational
Miami, FL, US (MIA-F2)
Operational
Dallas, TX, US (DFW-F2)
Operational
Istanbul, Turkey (IST-F1)
Operational
Johannesburg, South Africa (JNB-F1)
Operational
Dubai, UAE (DXB-F2)
Operational
San Jose, CA, US (SJC-F3)
Operational
Frankfurt, Germany (FRA-F3)
Operational
Paris,France(PAR-F3)
Operational
Ashburn, VA, US (IAD-F3)
Operational
London, United Kingdom (LON-F3)
Operational
Plano, TX, US (DFW-F3)
Operational
Madrid, Spain (MAD-F1)
Operational
Singapore(SIN-F3)
Operational
Toronto, Canada (YTO-F2)
Operational
Sydney, Australia (SYD-F2)
Operational
Paris,France (PAR-F4)
Operational
Frankfurt, Germany (FRA-F4)
Operational
São Paulo (GRU-F1)
Operational
Vancouver, Canada (YVR-F3)
Operational
San Jose, CA, US (SJC-F4)
Operational
Burnaby, Canada (YVR-F4)
Operational
Ashburn, VA (IAD-F4)
Operational
Plano, Texas USA (DFW-F4)
Operational
Madrid, Spain (MAD-F2)
Operational
Komagome, Japan (TYO-F4)
Operational
Auckland, New Zealand (AKL-F1)
Operational
London, United Kingdom (LON-F4)
Operational
Public Cloud Locations
Partial Outage
Johannesburg, South Africa (JNB-G2)
Operational
Milan, Italy (MIL-G1)
Operational
Tel Aviv, Israel (TLV-G1)
Operational
Hamina, Finland (HEL-G2)
Operational
Amsterdam, Netherlands (AMS-G2)
Operational
Tel Aviv, Israel (TLV-G2)
Operational
Madrid, Spain (MAD-G2)
Operational
Melbourne, Australia (MEL-G2)
Operational
Santiago, Chile (SCL-G2)
Operational
Seoul, South Korea (SEL-G2)
Operational
Doha, Qatar (DOH-G2)
Operational
Ashburn, VA,US (IAD-G2)
Operational
Portland, OR, US (PDX-G2)
Operational
Jakarta, Indonesia (JKT-G2)
Operational
Milan, Italy (MIL-G2)
Operational
Sao Paulo, Brazil (SAO-G2)
Operational
Mumbai, India (BOM-G2)
Operational
Las Vegas, NV, US (LAS-G2)
Operational
Dammam, Saudi Arabia (DMM-G2)
Operational
Taipei, Taiwan (TPE-G2)
Operational
Osaka, Japan (OSA-G2)
Operational
Hong Kong, China (HKG-G2)
Operational
Dallas,TX,US (DFW-G2)
Operational
Sydney, Australia (SYD-G2)
Operational
Querétaro, Mexico (QRO-G2)
Operational
Dublin, Ireland (DUB-A1)
Operational
Perth, Australia (PER-A1)
Operational
Auckland, New Zealand (AKL-A1)
Operational
Delhi, India (DEL-G2)
Operational
Chicago, IL, US (ORD-A1)
Operational
Zurich, Switzerland (ZRH-G2)
Operational
Warsaw, Poland (WAW-G2)
Operational
Buenos Aires , Argentina (BUE-A1)
Operational
St. Ghislain, Belgium (BRU-G2)
Operational
Lima, Peru (LIM-A1)
Operational
London, UK (LON-G2)
Operational
Manila, Philippines (MNL-A1)
Operational
Toronto, Canada (YTO-G2)
Operational
Paris, France (PAR-G2)
Operational
Frankfurt, Germany (FRA-G2)
Operational
Singapore (SIN-G2)
Operational
Miami, FL, US (MIA-A1)
Operational
Montreal, Canada (YMQ-G2)
Operational
Dubai, UAE (DXB-A1)
Partial Outage
Tokyo, Japan (TYO-G2)
Operational
Bangkok, Thailand (BKK-A1)
Operational
Columbus, Ohio, USA (cmh-g2)
Operational
South Carolina ,US (CHS-G2)
Operational
Cyberjaya, Malaysia (KUL-A1)
Operational
Bogotá, Colombia (bog-o1)
Operational
Vinhedo, Brazil (vcp-o1)
Operational
Paris, France (par-o1)
Operational
Mumbai, India (BOM-O1)
Operational
Sydney, Australia (SYD-O1)
Operational
London, United Kingdom (LON-O1)
Operational
Muscat, Oman (MCT-A1)
Operational
Milan, Italy (MIL-O1)
Operational
Frankfurt, Germany (FRA-O1)
Operational
FortiSASE Services
Operational
FortiSASE Portal
Operational
Endpoint Management
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
FortiSASE Maintenance: Mature to Feature Migration (March 9-13, 2026) Mar 9, 2026 00:00 - Mar 14, 2026 00:00 UTC
Start: Monday, March 9th, 2026
End: Friday, March 13th, 2026
Selected Mature instances, as indicated through a visible notice within the SASE portal, will migrate to Feature from Monday, March 9th through Friday, March 13th.
Migrations will follow the same maintenance window scheduling as tenant upgrades, and each customer instance will only be impacted once during the week.
Want to control your migration timing?
Customers can self-initiate the migration through the FortiSASE portal in advance of the scheduled window. Affected customers will also see a migration notice upon logging into the portal.
For details on expected maintenance duration, dependencies, and topology-specific considerations, please review the FAQ:
https://docs.fortinet.com/document/fortisase/latest/mature-administration-guide/948057/mature-to-feature-migration
For information on what’s new: https://docs.fortinet.com/document/fortisase/latest/release-notes/661728/whats-new
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #448036.
Posted on Mar 05, 2026 - 21:03 UTC
End: Friday, March 13th, 2026
Selected Mature instances, as indicated through a visible notice within the SASE portal, will migrate to Feature from Monday, March 9th through Friday, March 13th.
Migrations will follow the same maintenance window scheduling as tenant upgrades, and each customer instance will only be impacted once during the week.
Want to control your migration timing?
Customers can self-initiate the migration through the FortiSASE portal in advance of the scheduled window. Affected customers will also see a migration notice upon logging into the portal.
For details on expected maintenance duration, dependencies, and topology-specific considerations, please review the FAQ:
https://docs.fortinet.com/document/fortisase/latest/mature-administration-guide/948057/mature-to-feature-migration
For information on what’s new: https://docs.fortinet.com/document/fortisase/latest/release-notes/661728/whats-new
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #448036.
Posted on Mar 05, 2026 - 21:03 UTC