All Systems Operational
FortiGuard Network (AS40934) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Network (AS25885) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Cloud Regions Operational
90 days ago
99.97 % uptime
Today
Vancouver - Canada (YVR) Operational
90 days ago
99.78 % uptime
Today
Ottawa - Canada (YOW) Operational
90 days ago
99.96 % uptime
Today
Valbonne - France (NCE) Operational
90 days ago
100.0 % uptime
Today
Tokyo - Japan (TYO) Operational
90 days ago
100.0 % uptime
Today
San Jose - California - USA (SJC) Operational
90 days ago
100.0 % uptime
Today
London - United Kingdom (LON) Operational
90 days ago
99.98 % uptime
Today
Frankfurt - Germany (FRA) Operational
90 days ago
100.0 % uptime
Today
Ashburn - Virginia - USA (IAD) Operational
90 days ago
100.0 % uptime
Today
Dallas - Texas - USA (DFW) Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN) Operational
90 days ago
100.0 % uptime
Today
OPAQ Cloud Regions Operational
90 days ago
99.99 % uptime
Today
US EAST - IAD Operational
90 days ago
100.0 % uptime
Today
US EAST - NYC Operational
90 days ago
99.99 % uptime
Today
US CENTRAL - CHI Operational
90 days ago
100.0 % uptime
Today
US WEST - LAX Operational
90 days ago
100.0 % uptime
Today
FortiSASE Services Operational
90 days ago
100.0 % uptime
Today
FortiSASE Portal Operational
90 days ago
100.0 % uptime
Today
FortiClient EMS Cloud Operational
90 days ago
100.0 % uptime
Today
OPAQ Services Operational
90 days ago
99.99 % uptime
Today
Web Application Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Console Operational
90 days ago
99.98 % uptime
Today
Endpoint Control Operational
Endpoint Remote Operational
Endpoint (VPN) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
One of the IP Transport providers we're connected to, Megaport, has scheduled a maintenance window.There is no anticipated impact. Redundancy will be reduced during this maintenance.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #36568.
Posted on Jan 20, 15:14 UTC
Past Incidents
Jan 24, 2022
Completed - The scheduled maintenance has been completed.
Jan 24, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 17:00 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create, update and delete instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37723
Jan 19, 14:47 UTC
Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Completed - The scheduled maintenance has been completed.
Jan 21, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:00 UTC
Scheduled - Anticipated Impact: There is a potential intermittent service impact of up to 5 minutes

The local operations team will be performing proactive hypervisor maintenance. There is a potential intermittent service impact of up to 5 minutes. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37710.
Jan 18, 20:00 UTC
Completed - The scheduled maintenance has been completed.
Jan 21, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 18:00 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create, update and delete instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37689.
Jan 18, 19:47 UTC
Completed - The scheduled maintenance has been completed.
Jan 21, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 04:00 UTC
Scheduled - Anticipated Impact: There is an expected service impact of up to 1 minute, occurring up to three times. Potential for increased latency for the duration of the maintenance window.

The local operations team will be performing proactive hypervisor maintenance. There is an expected service impact of up to 1 minute, occurring up to three times during the maintenance window. Additionally, there is potential for increased latency for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37606.
Jan 14, 16:39 UTC
Completed - The scheduled maintenance has been completed.
Jan 21, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 02:00 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create, update and delete instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37690.
Jan 18, 19:42 UTC
Jan 20, 2022
Jan 19, 2022

No incidents reported.

Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 10:01 UTC
Scheduled - Anticipated Impact: Momentary disruption in the availability of Reporting & Analytics (RAA)

Our Operations team will be performing a software upgrade to Reporting & Analytics (RAA), which is part of the FortiSASE OPAQ cloud console (https://portal.opaqnetworks.com). Momentary disruption to the availability of Reporting & Analytics (RAA) is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE OPAQ Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37618.
Jan 13, 17:10 UTC
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Completed - The scheduled maintenance has been completed.
Jan 14, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 19:31 UTC
Scheduled - FortiSASE Proactive Hypervisor Maintenance

Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37526.
Jan 12, 00:54 UTC
Completed - The scheduled maintenance has been completed.
Jan 14, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 19:00 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37523.
Jan 12, 01:00 UTC
Completed - The scheduled maintenance has been completed.
Jan 14, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:31 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37522.
Jan 12, 00:25 UTC
Completed - The scheduled maintenance has been completed.
Jan 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 04:31 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 11, 23:54 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37525.
Jan 11, 23:13 UTC
Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 17:00 UTC
Scheduled - Anticipated Impact: There is a potential of intermittent service interruptions

The local operations team will be performing a proactive hypervisor maintenance. There is a potential of intermittent service interruptions. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37439.
Jan 7, 17:46 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 12, 00:19 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37525.
Jan 12, 00:18 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 18:30 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37526.
Jan 11, 23:58 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 11, 23:40 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37528 & #37529.
Jan 11, 21:26 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:00 UTC
Scheduled - Anticipated Impact: Potential for increased latency and packet loss as services are transitioned between active/passive firewall devices.

Our Operations team will be performing a proactive software update of the firewall devices in our Singapore region. All network services are fully redundant and we anticipate no impact on service delivery.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37532
Jan 11, 19:43 UTC
Jan 12, 2022
Completed - The scheduled maintenance has been completed.
Jan 12, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 17:00 UTC
Scheduled - Anticipated Impact: There is a potential of intermittent service interruptions

The local operations team will be performing a proactive hypervisor maintenance. There is a potential of intermittent service interruptions. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37438.
Jan 7, 18:09 UTC
Completed - The scheduled maintenance has been completed.
Jan 12, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 19:00 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37527.
Jan 11, 23:47 UTC
Resolved - This incident has been resolved.
Jan 12, 18:57 UTC
Monitoring - A fix for the external licensing API issue was applied, and no further issues have been observed since 18:45 UTC. We are continuing to monitor.

If you have any questions regarding this incident, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37551.
Jan 11, 21:47 UTC
Identified - We are currently observing increased errors when attempting to access the FortiSASE portal. The root cause appears to be an external licensing API failure, which has been escalated to the appropriate team for investigation. No impact to data flow has been observed.

If you have any questions regarding this incident, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37551.
Jan 11, 16:50 UTC
Completed - The scheduled maintenance has been completed.
Jan 12, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 04:00 UTC
Scheduled - Anticipated Impact: There is no anticipated impact

The local operations team will be performing a proactive hypervisor maintenance. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37533 & #37530 & #37531.
Jan 11, 01:17 UTC
Jan 11, 2022
Completed - The scheduled maintenance has been completed.
Jan 11, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 17:02 UTC
Scheduled - Anticipated Impact: There is a potential of intermittent service interruptions

The local operations team will be performing a proactive hypervisor maintenance. There is a potential of intermittent service interruptions. It may not be possible to create new instances for the duration of the maintenance window. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37437.
Jan 7, 17:23 UTC
Jan 10, 2022
Resolved - This incident has been resolved.
Jan 10, 17:36 UTC
Monitoring - All associated alerts have cleared, and services are fully operational. We will continue to monitor the situation. Investigation into the root cause is ongoing.
Jan 7, 14:51 UTC
Investigating - We are observing a network connectivity issue impacting certain resources in the Ottawa datacenter. Investigation is currently underway, and updates will be provided as they become available.

If you have any questions regarding this incident, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37463
Jan 7, 12:32 UTC