Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 10, 2026 - 21:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 2026 - 00:00 UTC
Scheduled - One of our external public cloud providers will be performing proactive maintenance on its computing infrastructure. This maintenance spans multiple datacenter regions and is scheduled and managed by the cloud provider; we do not control the timing of individual customer impact windows.
A subset of tenant instances will be impacted for up to approximately 30 minutes, during which affected traffic will automatically fail over to alternate regions.
For questions, contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #471158.
Apr 10, 202600:00 - Apr 20, 202600:00 UTC
FortiSASE Network (AS40934)
Operational
90 days ago
100.0
% uptime
Today
Fortinet Cloud Locations
Operational
90 days ago
99.99
% uptime
Today
Ashburn, VA, US (IAD-F1)
Operational
90 days ago
100.0
% uptime
Today
Dallas, TX, US (DFW-F1)
Operational
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-F1)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F1)
Operational
90 days ago
100.0
% uptime
Today
Hong Kong (HKG-F1)
Operational
90 days ago
100.0
% uptime
Today
Komagome, Japan (TYO-F1)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F1)
Operational
90 days ago
100.0
% uptime
Today
Miami, FL, US (MIA-F1)
Operational
90 days ago
100.0
% uptime
Today
Ottawa, Canada (YOW-F1)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (PAR-F1)
Operational
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F1)
Operational
90 days ago
100.0
% uptime
Today
Singapore (SIN-F1)
Operational
90 days ago
99.95
% uptime
Today
Sydney, Australia (SYD-F1)
Operational
90 days ago
100.0
% uptime
Today
Tokyo, Japan (TYO-F2)
Operational
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-F1)
Operational
90 days ago
100.0
% uptime
Today
Valbonne, France (NCE-F1)
Operational
90 days ago
100.0
% uptime
Today
Vancouver, Canada (YVR-F2)
Operational
90 days ago
100.0
% uptime
Today
Bangalore, India (BLR-F1)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F2)
Operational
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F2)
Operational
90 days ago
100.0
% uptime
Today
Pune, India (PNQ-F1)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F2)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (PAR-F2)
Operational
90 days ago
100.0
% uptime
Today
Singapore(SIN-F2)
Operational
90 days ago
99.96
% uptime
Today
Miami, FL, US (MIA-F2)
Operational
90 days ago
100.0
% uptime
Today
Dallas, TX, US (DFW-F2)
Operational
90 days ago
100.0
% uptime
Today
Istanbul, Turkey (IST-F1)
Operational
90 days ago
100.0
% uptime
Today
Johannesburg, South Africa (JNB-F1)
Operational
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-F2)
Operational
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F3)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F3)
Operational
90 days ago
100.0
% uptime
Today
Paris,France(PAR-F3)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, VA, US (IAD-F3)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F3)
Operational
90 days ago
100.0
% uptime
Today
Plano, TX, US (DFW-F3)
Operational
90 days ago
100.0
% uptime
Today
Madrid, Spain (MAD-F1)
Operational
90 days ago
100.0
% uptime
Today
Singapore(SIN-F3)
Operational
90 days ago
99.96
% uptime
Today
Toronto, Canada (YTO-F2)
Operational
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-F2)
Operational
90 days ago
100.0
% uptime
Today
Paris,France (PAR-F4)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F4)
Operational
90 days ago
100.0
% uptime
Today
São Paulo (GRU-F1)
Operational
90 days ago
100.0
% uptime
Today
Vancouver, Canada (YVR-F3)
Operational
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F4)
Operational
90 days ago
100.0
% uptime
Today
Burnaby, Canada (YVR-F4)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, VA (IAD-F4)
Operational
90 days ago
100.0
% uptime
Today
Plano, Texas USA (DFW-F4)
Operational
90 days ago
100.0
% uptime
Today
Madrid, Spain (MAD-F2)
Operational
90 days ago
100.0
% uptime
Today
Komagome, Japan (TYO-F4)
Operational
90 days ago
100.0
% uptime
Today
Auckland, New Zealand (AKL-F1)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F4)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F5)
Operational
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-F3)
Operational
90 days ago
100.0
% uptime
Today
Singapore (SIN-F4)
Operational
90 days ago
100.0
% uptime
Today
Miami (MIA-F3)
Operational
90 days ago
100.0
% uptime
Today
Public Cloud Locations
Operational
90 days ago
99.89
% uptime
Today
Johannesburg, South Africa (JNB-G2)
Operational
90 days ago
100.0
% uptime
Today
Milan, Italy (MIL-G1)
Operational
90 days ago
100.0
% uptime
Today
Tel Aviv, Israel (TLV-G1)
Operational
90 days ago
100.0
% uptime
Today
Hamina, Finland (HEL-G2)
Operational
90 days ago
100.0
% uptime
Today
Amsterdam, Netherlands (AMS-G2)
Operational
90 days ago
100.0
% uptime
Today
Tel Aviv, Israel (TLV-G2)
Operational
90 days ago
100.0
% uptime
Today
Madrid, Spain (MAD-G2)
Operational
90 days ago
100.0
% uptime
Today
Melbourne, Australia (MEL-G2)
Operational
90 days ago
100.0
% uptime
Today
Santiago, Chile (SCL-G2)
Operational
90 days ago
100.0
% uptime
Today
Seoul, South Korea (SEL-G2)
Operational
90 days ago
100.0
% uptime
Today
Doha, Qatar (DOH-G2)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, VA,US (IAD-G2)
Operational
90 days ago
100.0
% uptime
Today
Portland, OR, US (PDX-G2)
Operational
90 days ago
100.0
% uptime
Today
Jakarta, Indonesia (JKT-G2)
Operational
90 days ago
100.0
% uptime
Today
Milan, Italy (MIL-G2)
Operational
90 days ago
100.0
% uptime
Today
Sao Paulo, Brazil (SAO-G2)
Operational
90 days ago
100.0
% uptime
Today
Mumbai, India (BOM-G2)
Operational
90 days ago
100.0
% uptime
Today
Las Vegas, NV, US (LAS-G2)
Operational
90 days ago
100.0
% uptime
Today
Dammam, Saudi Arabia (DMM-G2)
Operational
90 days ago
100.0
% uptime
Today
Taipei, Taiwan (TPE-G2)
Operational
90 days ago
100.0
% uptime
Today
Osaka, Japan (OSA-G2)
Operational
90 days ago
100.0
% uptime
Today
Hong Kong, China (HKG-G2)
Operational
90 days ago
100.0
% uptime
Today
Dallas,TX,US (DFW-G2)
Operational
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-G2)
Operational
90 days ago
100.0
% uptime
Today
Querétaro, Mexico (QRO-G2)
Operational
90 days ago
100.0
% uptime
Today
Dublin, Ireland (DUB-A1)
Operational
90 days ago
100.0
% uptime
Today
Perth, Australia (PER-A1)
Operational
90 days ago
100.0
% uptime
Today
Auckland, New Zealand (AKL-A1)
Operational
90 days ago
100.0
% uptime
Today
Delhi, India (DEL-G2)
Operational
90 days ago
100.0
% uptime
Today
Chicago, IL, US (ORD-A1)
Operational
90 days ago
100.0
% uptime
Today
Zurich, Switzerland (ZRH-G2)
Operational
90 days ago
100.0
% uptime
Today
Warsaw, Poland (WAW-G2)
Operational
90 days ago
100.0
% uptime
Today
Buenos Aires , Argentina (BUE-A1)
Operational
90 days ago
100.0
% uptime
Today
St. Ghislain, Belgium (BRU-G2)
Operational
90 days ago
100.0
% uptime
Today
Lima, Peru (LIM-A1)
Operational
90 days ago
100.0
% uptime
Today
London, UK (LON-G2)
Operational
90 days ago
100.0
% uptime
Today
Manila, Philippines (MNL-A1)
Operational
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-G2)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (PAR-G2)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-G2)
Operational
90 days ago
100.0
% uptime
Today
Singapore (SIN-G2)
Operational
90 days ago
100.0
% uptime
Today
Miami, FL, US (MIA-A1)
Operational
90 days ago
100.0
% uptime
Today
Montreal, Canada (YMQ-G2)
Operational
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-A1)
Operational
90 days ago
93.9
% uptime
Today
Tokyo, Japan (TYO-G2)
Operational
90 days ago
100.0
% uptime
Today
Bangkok, Thailand (BKK-A1)
Operational
90 days ago
100.0
% uptime
Today
Columbus, Ohio, USA (cmh-g2)
Operational
90 days ago
100.0
% uptime
Today
South Carolina ,US (CHS-G2)
Operational
90 days ago
100.0
% uptime
Today
Cyberjaya, Malaysia (KUL-A1)
Operational
90 days ago
100.0
% uptime
Today
Bogotá, Colombia (bog-o1)
Operational
90 days ago
100.0
% uptime
Today
Vinhedo, Brazil (vcp-o1)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (par-o1)
Operational
90 days ago
100.0
% uptime
Today
Mumbai, India (BOM-O1)
Operational
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-O1)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-O1)
Operational
90 days ago
100.0
% uptime
Today
Muscat, Oman (MCT-A1)
Operational
90 days ago
100.0
% uptime
Today
Milan, Italy (MIL-O1)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-O1)
Operational
90 days ago
100.0
% uptime
Today
Jeddah, Saudi Arabia (JED-O1)
Operational
90 days ago
100.0
% uptime
Today
Abu Dhabi, UAE (AUH-O1)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, Virginia (IAD-O1)
Operational
90 days ago
100.0
% uptime
Today
Stockholm, Sweden (STO-O1)
Operational
90 days ago
100.0
% uptime
Today
Chicago, Illinois (ORD-O1)
Operational
90 days ago
100.0
% uptime
Today
Osaka, Japan (OSA-O1)
Operational
90 days ago
100.0
% uptime
Today
Montreal, Canada (YMQ-O1)
Operational
90 days ago
100.0
% uptime
Today
Melbourne, Australia (MEL-O1)
Operational
90 days ago
100.0
% uptime
Today
Amsterdam, Netherlands (AMS-O1)
Operational
90 days ago
100.0
% uptime
Today
Santiago, Chile (SCL-O1)
Operational
90 days ago
100.0
% uptime
Today
FortiSASE Services
Operational
90 days ago
99.94
% uptime
Today
FortiSASE Portal
Operational
90 days ago
99.95
% uptime
Today
Endpoint Management
Operational
90 days ago
99.94
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.
The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.
Tenant upgrades to 26.1.2 will be processed Tuesday, April 21st through Thursday, April 23rd. Upgrades will follow your assigned maintenance window, consistent with prior scheduled maintenances. Customers who have configured a preferred maintenance window in the FortiSASE portal will be upgraded during their selected hours. For details on maintenance window scheduling, see:
Mature to Feature Migration Selected Mature instances will migrate to Feature the following week, Monday, May 4th through Friday, May 8th. Migrations will follow the same maintenance window scheduling as tenant upgrades, and each customer instance will only be impacted once during the week. Affected customers will see a migration notice upon logging into the FortiSASE portal. Customers who prefer to control the timing of their migration can self-initiate the process through the portal in advance. For details on expected maintenance duration, dependencies, and topology-specific considerations, please review the FAQ:
For Feature release: Added support for bandwidth policies and profiles used for providing bandwidth control of internet access and private access traffic. The FortiClient Log Level can be customized per endpoint profile in your FortiSASE instance to simplify debug log collection. Added support for Public Cloud security PoPs: Amsterdam - Netherlands, Ashburn - Virginia - USA, Chicago - Illinois - USA, Melbourne - Australia, Montreal - Canada, Osaka - Japan, Stockholm - Sweden.
For Mature release: There are no changes for 26.1.2.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #471165. Posted on
Apr 17, 2026 - 22:07 UTC
Completed -
The scheduled maintenance has been completed.
Apr 17, 16:00 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 16, 19:38 UTC
Update -
The scope of this maintenance window has been revised.
For Mature release: 26.1.2 tenant upgrades are proceeding as scheduled. Tenants continue to be processed Tuesday, April 14th through Thursday, April 16th during their assigned maintenance windows, consistent with the original notification. No changes to the Mature release upgrade timing.
For Feature release: 26.1.2 tenant upgrades originally planned within this window have been postponed to the following week. A separate maintenance notification will be published with the revised schedule and will supersede the current window for Feature release tenants.
Mature to Feature Migration: Migrations originally scheduled for Monday, April 20th through Friday, April 24th are delayed accordingly, as the Feature release upgrade to 26.1.2 is a prerequisite. Updated migration dates will be communicated alongside the rescheduled Feature release notification. Customers who prefer to control the timing of their migration can continue to self-initiate the process through the portal in advance, subject to the revised Feature release availability.
Apr 16, 14:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 16:00 UTC
Scheduled -
Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.
The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.
Tenant upgrades to 26.1.2 will be processed Tuesday, April 14th through Thursday, April 16th. Upgrades will follow your assigned maintenance window, consistent with prior scheduled maintenances. Customers who have configured a preferred maintenance window in the FortiSASE portal will be upgraded during their selected hours. For details on maintenance window scheduling, see:
Mature to Feature Migration Selected Mature instances will migrate to Feature the following week, Monday, April 20th through Friday, April 24th. Migrations will follow the same maintenance window scheduling as tenant upgrades, and each customer instance will only be impacted once during the week. Affected customers will see a migration notice upon logging into the FortiSASE portal. Customers who prefer to control the timing of their migration can self-initiate the process through the portal in advance. For details on expected maintenance duration, dependencies, and topology-specific considerations, please review the FAQ:
For Feature release: Added support for bandwidth policies and profiles used for providing bandwidth control of internet access and private access traffic. The FortiClient Log Level can be customized per endpoint profile in your FortiSASE instance to simplify debug log collection. Added support for Public Cloud security PoPs: Amsterdam - Netherlands, Ashburn - Virginia - USA, Chicago - Illinois - USA, Melbourne - Australia, Montreal - Canada, Osaka - Japan, Stockholm - Sweden.
For Mature release: There are no changes for 26.1.2.
Completed -
The scheduled maintenance has been completed.
Apr 13, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 17:00 UTC
Scheduled -
Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes
Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #471165.
Apr 9, 23:13 UTC
Anticipated Impact: Some historical FortiSASE DEM data may be missing in Mature tenants
Our Operations is going to be performing a change in how data for the Digital Experience Monitoring (DEM) feature is collected.
This change affects customers only on the Mature release of SASE and it will only affect the following applications included by default as part of DEM:
While we have worked to mitigate any risk associated with this change there is a slight risk that historical DEM data for these apps may be lost.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #468051.
Apr 7, 22:07 UTC
Completed -
The scheduled maintenance has been completed.
Apr 10, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:00 UTC
Scheduled -
Anticipated Impact: FortiSASE UI may be inaccessible for up to 5 minutes. Data flow may also be briefly impacted for up to 5 minutes.
Our Operations team will be performing proactive software updates to the FortiSASE backend during scheduled maintenance windows. Maintenance windows follow our published schedule per PoP region:
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #468024.
Apr 7, 21:47 UTC
Resolved -
This incident has been resolved.
Apr 5, 07:51 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 4, 18:13 UTC
Update -
The issue has been identified and the relevant team is working on the fix.
Apr 4, 15:24 UTC
Identified -
A network issue has been identified at the Singapore PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs.
If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #466814.
Apr 4, 15:19 UTC