All Systems Operational
FortiSASE Network (AS40934) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Cloud Regions Operational
90 days ago
99.99 % uptime
Today
Ashburn - Virginia - USA (IAD-F1) Operational
90 days ago
100.0 % uptime
Today
Burnaby - Canada (YVR-F1) Operational
90 days ago
100.0 % uptime
Today
Dallas - Texas - USA (DFW-F1) Operational
90 days ago
99.95 % uptime
Today
Dubai - UAE (DXB-F1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt - Germany (FRA-F1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HKG-F1)
Operational
90 days ago
100.0 % uptime
Today
Komagome - Japan (TYO-F1) Operational
90 days ago
100.0 % uptime
Today
London - United Kingdom (LON-F1) Operational
90 days ago
100.0 % uptime
Today
Miami - Florida - US (MIA-F1) Operational
90 days ago
100.0 % uptime
Today
Ottawa - Canada (YOW-F1) Operational
90 days ago
100.0 % uptime
Today
Paris - France (PAR-F1) Operational
90 days ago
100.0 % uptime
Today
San Jose - California - USA (SJC-F1) Operational
90 days ago
99.99 % uptime
Today
SĂŁo Paulo - Brazil (GRU-F1)
Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN-F1) Operational
90 days ago
100.0 % uptime
Today
Sydney - Australia (SYD-F1) Operational
90 days ago
100.0 % uptime
Today
Tokyo - Japan (TYO-F2) Operational
90 days ago
100.0 % uptime
Today
Toronto - Canada (YTO-F1) Operational
90 days ago
100.0 % uptime
Today
Valbonne - France (NCE-F1) Operational
90 days ago
100.0 % uptime
Today
Vancouver - Canada (YVR-F2) Operational
90 days ago
100.0 % uptime
Today
Ashburn (IAD-C1) Operational
90 days ago
100.0 % uptime
Today
Chicago (CHI-C1) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LAX-C1) Operational
90 days ago
100.0 % uptime
Today
New York (NYC-C1) Operational
90 days ago
100.0 % uptime
Today
Bangalore - India (BLR-F1)
Operational
90 days ago
100.0 % uptime
Today
Milan - Italy (MXP-G1)
Operational
90 days ago
100.0 % uptime
Today
Hamina - Finland (HEL-G1)
Operational
90 days ago
100.0 % uptime
Today
FortiSASE Services Operational
90 days ago
100.0 % uptime
Today
FortiSASE Portal Operational
90 days ago
100.0 % uptime
Today
FortiClient EMS Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 21, 2023

No incidents reported today.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Resolved - DNS services have remained stable. This incident is resolved.
Sep 15, 15:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 15:18 UTC
Identified - We are actively investigating an issue with DNS lookups when utilizing FortiGuard DNS (96.45.45.45, 96.45.46.46).

This may result in connection failures to the Internet in cases where FortiGuard DNS is configured as the DNS server (under Configuration -> DNS within the SASE portal). We have also received reports that this is impacting SSO login to the portal from certain regions.

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #79130.

Sep 13, 15:12 UTC
Sep 14, 2023

No incidents reported.

Sep 13, 2023
Sep 12, 2023

No incidents reported.

Sep 11, 2023
Completed - The scheduled maintenance has been completed.
Sep 11, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 23:00 UTC
Scheduled - Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing a proactive Software update on the backend that powers FortiSASE in order to address a traffic log UI issue. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #78814

Sep 9, 14:34 UTC
Sep 10, 2023
Completed - The scheduled maintenance has been completed.
Sep 10, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 03:01 UTC
Scheduled - Anticipated Impact: None

The local operations team will be performing proactive maintenance on cloud computing services. There is no anticipated impact on service delivery.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #78747.

Sep 8, 17:00 UTC
Sep 9, 2023

No incidents reported.

Sep 8, 2023
Completed - The scheduled maintenance has been completed.
Sep 8, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 20:00 UTC
Scheduled - Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing an emergency Software update on the backend that powers FortiSASE in order to address a traffic log UI issue. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #78805

Sep 8, 19:17 UTC
Completed - The scheduled maintenance has been completed.
Sep 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 14:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.

The operations team will be installing a rolling software update. There is potential service impact while customer instances and the configuration portal are updated. No other impact on service delivery is expected.

The new Software release 23.3.a includes support for the following features:

Endpoint Monitor Updates
Dedicated Public IP Availability

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #76149.

Sep 1, 18:54 UTC
Sep 7, 2023