In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 2022 - 10:00 UTC
Scheduled - Anticipated Impact: No expected impact

Our Operations team will be performing a proactive Infrastructure maintenance on the backend that powers the FortiSASE customer configuration portal (https://portal.prod.fortisase.com). There is no expected impact.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #47775.

FortiGuard Network (AS40934) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Network (AS25885) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Cloud Regions Operational
90 days ago
99.99 % uptime
Today
Burnaby - Canada (YVR-F1) Operational
90 days ago
99.9 % uptime
Today
Vancouver - Canada (YVR-F2) Operational
90 days ago
100.0 % uptime
Today
Ottawa - Canada (YOW-F1) Operational
90 days ago
100.0 % uptime
Today
Valbonne - France (NCE-F1) Operational
90 days ago
100.0 % uptime
Today
Tokyo - Japan (TYO-F2) Operational
90 days ago
100.0 % uptime
Today
Komagome - Japan (TYO-F1) Operational
90 days ago
100.0 % uptime
Today
San Jose - California - USA (SJC-F1) Operational
90 days ago
100.0 % uptime
Today
London - United Kingdom (LON-F1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt - Germany (FRA-F1) Operational
90 days ago
100.0 % uptime
Today
Ashburn - Virginia - USA (IAD-F1) Operational
90 days ago
100.0 % uptime
Today
Dallas - Texas - USA (DFW-F1) Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN-F1) Operational
90 days ago
100.0 % uptime
Today
Toronto - Canada (YTO-F1) Operational
90 days ago
100.0 % uptime
Today
Paris - France (PAR-F1) Operational
90 days ago
100.0 % uptime
Today
Sydney - Australia (SYD-F1) Operational
90 days ago
100.0 % uptime
Today
OPAQ Cloud Regions Operational
90 days ago
100.0 % uptime
Today
US EAST - IAD Operational
90 days ago
100.0 % uptime
Today
US EAST - NYC Operational
90 days ago
100.0 % uptime
Today
US CENTRAL - CHI Operational
90 days ago
100.0 % uptime
Today
US WEST - LAX Operational
90 days ago
100.0 % uptime
Today
FortiSASE Services Under Maintenance
90 days ago
100.0 % uptime
Today
FortiSASE Portal Under Maintenance
90 days ago
100.0 % uptime
Today
FortiClient EMS Cloud Operational
90 days ago
100.0 % uptime
Today
OPAQ Services Operational
90 days ago
100.0 % uptime
Today
Web Application Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Console Operational
90 days ago
100.0 % uptime
Today
Endpoint Control Operational
Endpoint Remote Operational
Endpoint (VPN) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
FortiSASE FortiClient version upgrade Sep 28, 2022 23:00 - Sep 29, 2022 01:00 UTC
Reason for change: Managed FortiClient version through EMS

Anticipated impact:

On Windows: FortiClient will be uninstalled, prompt for reboot, after reboot FortiClient version 7.0.7 GA will be installed (takes about 15 minutes).
On macOS: Prompt for 'Install now'. The FortiClient will be uninstalled and re-installed version 7.0.7 GA. No reboot required.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #47560.

Posted on Sep 24, 2022 - 16:52 UTC
Past Incidents
Sep 27, 2022
Completed - The scheduled maintenance has been completed.
Sep 27, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 23:00 UTC
Scheduled - Anticipated Impact: No expected impact

Our Operations team will be performing a proactive Infrastructure maintenance on the backend that powers the FortiSASE customer configuration portal (https://portal.prod.fortisase.com). There is no expected impact.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #47774.

Sep 23, 21:34 UTC
Sep 26, 2022
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Resolved - This incident has been resolved.
Sep 22, 21:42 UTC
Update - We are continuing to monitor for any further issues.
Sep 22, 17:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 15:10 UTC
Identified - We have identified an issue which is resulting in increased errors within the FortiSASE Configuration Portal (https://portal.prod.fortisase.com). There is no impact to customer data flow as the result of this issue.

Remediation is underway with no estimated time to repair. Updates will be provided as they become available.

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #47629.

Sep 22, 14:42 UTC
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Completed - The scheduled maintenance has been completed.
Sep 15, 15:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 14:01 UTC
Scheduled - Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.

The operations team will be installing a rolling software update. There is potential service impact while customer instances and the configuration portal are updated. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #47058.

Sep 9, 22:20 UTC
Completed - The scheduled maintenance has been completed.
Sep 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 14:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.

The operations team will be installing a rolling software update. There is potential service impact while customer instances and the configuration portal are updated. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #47058.

Sep 9, 22:16 UTC
Sep 14, 2022
Sep 13, 2022

No incidents reported.