Anticipated Impact: Potential for disconnects, increased latency as traffic may be redirected to other datacenters during the maintenance.
The local operations team will be performing an emergency network maintenance. Disconnections may occur, and traffic may be redirected to other datacenters during the maintenance, resulting in increased latency. No other impact on service delivery is expected.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #362042.
Jun 12, 21:38 UTC
Resolved -
This incident has been resolved.
Jun 12, 07:53 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 11, 06:46 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jun 11, 06:45 UTC
Investigating -
We are currently experiencing an issue with backend infrastructure components within Bangalore PoP which impacts the customer whose EMS is hosted in Bangalore DC.
We are applying workaround to allow the users connect to VPN without any issues however customer using ZTNA will still have impact during this time.
We Apologize for any inconvenience cause due to this issue and will keep updated on the progress.
If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #361870
Jun 11, 06:28 UTC
Completed -
The scheduled maintenance has been completed.
Jun 7, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 08:00 UTC
Scheduled -
The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #361463.
Jun 6, 21:13 UTC
Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window. The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.
Features included in the 25.2.b release include:
* FortiSASE now supports SD-WAN On-ramp deployment for up to 20 On-Ramp locations. * Improved site provisioning process for new tenant with additional recovery mechanism when a site provision does not complete successfully.
Completed -
The scheduled maintenance has been completed.
Jun 5, 20:01 UTC
Update -
Extended for 1 hour for Singapore PoPs only.
Jun 4, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 10:00 UTC
Scheduled -
Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window. The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.
Features included in the 25.2.b release include:
* FortiSASE now supports SD-WAN On-ramp deployment for up to 20 On-Ramp locations. * Improved site provisioning process for new tenant with additional recovery mechanism when a site provision does not complete successfully.
Completed -
The scheduled maintenance has been completed.
Jun 4, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 16:00 UTC
Scheduled -
Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window. The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.
Features included in the 25.2.b release include:
* FortiSASE now supports SD-WAN On-ramp deployment for up to 20 On-Ramp locations. * Improved site provisioning process for new tenant with additional recovery mechanism when a site provision does not complete successfully.