All Systems Operational
Uptime over the past 90 days. View historical uptime.
FortiGuard Network (AS40934) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Network (AS25885) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Cloud Regions Operational
90 days ago
99.99 % uptime
Today
Burnaby - Canada (YVR-F1) Operational
90 days ago
100.0 % uptime
Today
Vancouver - Canada (YVR-F2) Operational
90 days ago
100.0 % uptime
Today
Ottawa - Canada (YOW-F1) Operational
90 days ago
100.0 % uptime
Today
Valbonne - France (NCE-F1) Operational
90 days ago
100.0 % uptime
Today
Tokyo - Japan (TYO-F2) Operational
90 days ago
100.0 % uptime
Today
Komagome - Japan (TYO-F1) Operational
90 days ago
100.0 % uptime
Today
San Jose - California - USA (SJC-F1) Operational
90 days ago
100.0 % uptime
Today
London - United Kingdom (LON-F1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt - Germany (FRA-F1) Operational
90 days ago
100.0 % uptime
Today
Ashburn - Virginia - USA (IAD-F1) Operational
90 days ago
99.93 % uptime
Today
Dallas - Texas - USA (DFW-F1) Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN-F1) Operational
90 days ago
100.0 % uptime
Today
Toronto - Canada (YTO-F1) Operational
90 days ago
100.0 % uptime
Today
Paris - France (PAR-F1) Operational
90 days ago
100.0 % uptime
Today
OPAQ Cloud Regions Operational
90 days ago
100.0 % uptime
Today
US EAST - IAD Operational
90 days ago
100.0 % uptime
Today
US EAST - NYC Operational
90 days ago
100.0 % uptime
Today
US CENTRAL - CHI Operational
90 days ago
100.0 % uptime
Today
US WEST - LAX Operational
90 days ago
100.0 % uptime
Today
FortiSASE Services Operational
90 days ago
100.0 % uptime
Today
FortiSASE Portal Operational
90 days ago
100.0 % uptime
Today
FortiClient EMS Cloud Operational
90 days ago
100.0 % uptime
Today
OPAQ Services Operational
90 days ago
100.0 % uptime
Today
Web Application Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Console Operational
90 days ago
100.0 % uptime
Today
Endpoint Control Operational
Endpoint Remote Operational
Endpoint (VPN) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
FortiSASE Proactive Software Maintenance Aug 10, 21:00-23:00 UTC
Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.

The operations team will be installing a rolling software update. There is potential service impact while customer instances and the configuration portal are updated. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #44926.
Posted on Aug 5, 18:42 UTC
OPAQ360 Portal Maintenance Aug 12, 00:00-02:00 UTC
Anticipated Impact: Portal may be inaccessible during the maintenance window

Our Operations team will be performing a software update for our customer portal (https://portal.opaqnetworks.com). OPAQ360 portal may be inaccessible during the maintenance window.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #45519.
Posted on Aug 4, 16:27 UTC
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
CHI Transit Provider Maintenance Window
Completed - The scheduled maintenance has been completed.
Aug 5, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 03:00 UTC
Scheduled - Severity: Low
sPOP: CHI
Services: IP Transit
Anticipated Impact: Loss of IP Transit redundancy at CHI for up to 30 minutes, potential for increased latency and packet loss.

One of our third-party IP Transit providers, INAP, will be performing a scheduled maintenance. This connection is partially responsible for Internet connectivity at the CHI SPOP. All network services are fully redundant and we anticipate no impact on service delivery.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #44968.
Aug 1, 22:45 UTC
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
Production Portal - Increased Errors
Resolved - This incident has been resolved.
Jul 28, 18:58 UTC
Identified - The FortiSASE portal (https://portal.prod.fortisase.com/login) is experiencing increased errors and timeouts. The backend team is currently investigating the root cause and will provide updates shortly. Customer traffic flows are not impacted by this event, but configuration changes are not possible at this time.
Jul 28, 17:43 UTC
Jul 27, 2022
OPAQ360 Portal Maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 00:00 UTC
Scheduled - Anticipated Impact: Portal may be inaccessible during the maintenance window

Our Operations team will be performing a software update for our customer portal (https://portal.opaqnetworks.com). OPAQ360 portal may be inaccessible during the maintenance window.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #44631.
Jul 22, 16:14 UTC
Jul 26, 2022
FortiSASE Proactive Software Maintenance
Completed - The scheduled maintenance has been completed.
Jul 26, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 12:02 UTC
Scheduled - Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.

The operations team will be installing a rolling software update. There is potential service impact while customer instances and the configuration portal are updated. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #43421.
Jul 21, 22:45 UTC
Jul 25, 2022
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