In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 03, 2026 - 17:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.
The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.
Tenant upgrades to 26.1.1 will be processed Tuesday, March 3rd through Thursday, March 5th. Upgrades will follow your assigned maintenance window, consistent with prior scheduled maintenances. Customers who have configured a preferred maintenance window in the FortiSASE portal will be upgraded during their selected hours. For details on maintenance window scheduling, see:
Mature to Feature Migration Selected Mature instances will migrate to Feature the following week, Monday, March 9th through Friday, March 13th. Migrations will follow the same maintenance window scheduling as tenant upgrades, and each customer instance will only be impacted once during the week. Affected customers will see a migration notice upon logging into the FortiSASE portal. Customers who prefer to control the timing of their migration can self-initiate the process through the portal in advance. For details on expected maintenance duration, dependencies, and topology-specific considerations, please review the FAQ:
For Feature release: Added support for the new FortiGate SD-WAN Service Bundle subscription to accelerate the journey from SD-WAN to SASE. The new bundle includes a FortiSASE Starter Kit with FortiSASE Standard remote user subscriptions and secure private access (SPA) connectivity to F-series FortiGate models starting with 100F and G-series FortiGate models starting with 120G. In endpoint profiles, added the ability to disable agent-based ZTNA functionality. In endpoint profiles, added the ability to show only selected FortiClient tabs and added the ability to select the default tab shown in FortiClient. Additional log forwarding servers can be configured in the Log Forwarding to Self-Managed Service settings. Log forwarding to FortiAnalyzer Cloud can be enabled in the Log Settings. This feature requires the FortiAnalyzer Cloud Storage Add-On License subscription and FortiAnalyzer 7.6.3 or later. Visualize Digital experience monitoring (DEM) SaaS monitoring health measurement metrics to quickly detect health events trend. Review DEM SaaS monitoring health events with additional controls, including timebrush control for viewing health events within a specific time period, application and security PoP filters, and so on. DEM SaaS monitoring health event incident drill down enhancements have been implemented, including metric graphs, SaaS application and security PoP user access information, health event traceroutes, and so on. Added the ability for customers to customize the management IP address range used for FortiExtender and LAN extension control plane subnet. This can be configured to avoid addressing conflicts with your on-prem network. Added a new maintenance window 22:00–06:00 JST (13:00 - 21:00 UTC) that is more suitable for Japanese instances. Added source IP anchoring support for designated Public Cloud locations whose naming convention includes -O or -A. Added support for Public Cloud security PoPs: Bogota - Colombia, London - United Kingdom, Mumbai - India, Muscat - Oman, Paris - France, Sydney - Australia, Vinhedo - Brazil. Updated support for Fortinet security PoPs: Komagome - Japan.
For Mature release: After the 26.1.1 release, selected Mature instances will be migrated to Feature. See Mature to Feature migration FAQ in the FortiSASE Mature Administration Guide for details. Added support for the new FortiGate SD-WAN Service Bundle subscription to accelerate the journey from SD-WAN to SASE. The new bundle includes a FortiSASE Starter Kit with FortiSASE Standard remote user subscriptions and secure private access (SPA) connectivity to F-series FortiGate models starting with 100F and G-series FortiGate models starting with 120G. Updated support for Fortinet security PoPs: Komagome - Japan.
Update - Due to the ongoing instability in the UAE region, Dubai (DXB-A1) has been temporarily excluded from the DNS resolution loop to prevent new connections from landing in the affected location. This also ensures users are automatically redirected to the next closest available PoP, preventing new connections from landing in the affected location.
Mar 03, 2026 - 16:17 UTC
Update - Services and resources hosted specifically in the impacted zone still experience temporary unavailability or intermittent connectivity. No impact has been observed outside the UAE region. We continue to monitor AWS service health and will provide updates as more information becomes available.
Mar 03, 2026 - 11:53 UTC
Update - We are continuing to monitor for any further issues.
Mar 02, 2026 - 11:53 UTC
Monitoring - We are currently monitoring an ongoing incident affecting AWS infrastructure in the United Arab Emirates. According to reports from AWS and public sources, an Availability Zone (mec1-az2) in the ME-CENTRAL-1 region was impacted after unidentified objects struck an AWS data center. As a safety precaution, local authorities cut power at the facility, resulting in a localized outage. Restoration of power and full connectivity is expected to take several hours.
Other availability zones in the UAE are reported to be operational, but some FortiSASE services and resources in the affected zone may be unavailable or experience intermittent issues.
Mar 02, 2026 - 11:53 UTC
FortiSASE Network (AS40934)
Operational
90 days ago
100.0
% uptime
Today
Fortinet Cloud Locations
Under Maintenance
90 days ago
100.0
% uptime
Today
Ashburn, VA, US (IAD-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Dallas, TX, US (DFW-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Hong Kong (HKG-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Komagome, Japan (TYO-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Miami, FL, US (MIA-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Ottawa, Canada (YOW-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Paris, France (PAR-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Singapore (SIN-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Tokyo, Japan (TYO-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Valbonne, France (NCE-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Vancouver, Canada (YVR-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Bangalore, India (BLR-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Pune, India (PNQ-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Paris, France (PAR-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Singapore(SIN-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Miami, FL, US (MIA-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Dallas, TX, US (DFW-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Istanbul, Turkey (IST-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Johannesburg, South Africa (JNB-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F3)
Under Maintenance
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F3)
Under Maintenance
90 days ago
100.0
% uptime
Today
Paris,France(PAR-F3)
Under Maintenance
90 days ago
100.0
% uptime
Today
Ashburn, VA, US (IAD-F3)
Under Maintenance
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F3)
Under Maintenance
90 days ago
100.0
% uptime
Today
Plano, TX, US (DFW-F3)
Under Maintenance
90 days ago
100.0
% uptime
Today
Madrid, Spain (MAD-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Singapore(SIN-F3)
Under Maintenance
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Paris,France (PAR-F4)
Under Maintenance
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F4)
Under Maintenance
90 days ago
100.0
% uptime
Today
São Paulo (GRU-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Vancouver, Canada (YVR-F3)
Under Maintenance
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F4)
Under Maintenance
90 days ago
100.0
% uptime
Today
Burnaby, Canada (YVR-F4)
Under Maintenance
90 days ago
100.0
% uptime
Today
Ashburn, VA (IAD-F4)
Under Maintenance
90 days ago
100.0
% uptime
Today
Plano, Texas USA (DFW-F4)
Under Maintenance
90 days ago
100.0
% uptime
Today
Madrid, Spain (MAD-F2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Komagome, Japan (TYO-F4)
Under Maintenance
90 days ago
100.0
% uptime
Today
Auckland, New Zealand (AKL-F1)
Under Maintenance
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F4)
Under Maintenance
90 days ago
100.0
% uptime
Today
Public Cloud Locations
Under Maintenance
90 days ago
99.99
% uptime
Today
Johannesburg, South Africa (JNB-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Milan, Italy (MIL-G1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Tel Aviv, Israel (TLV-G1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Hamina, Finland (HEL-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Amsterdam, Netherlands (AMS-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Tel Aviv, Israel (TLV-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Madrid, Spain (MAD-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Melbourne, Australia (MEL-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Santiago, Chile (SCL-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Seoul, South Korea (SEL-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Doha, Qatar (DOH-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Ashburn, VA,US (IAD-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Portland, OR, US (PDX-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Jakarta, Indonesia (JKT-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Milan, Italy (MIL-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Sao Paulo, Brazil (SAO-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Mumbai, India (BOM-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Las Vegas, NV, US (LAS-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Dammam, Saudi Arabia (DMM-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Taipei, Taiwan (TPE-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Osaka, Japan (OSA-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Hong Kong, China (HKG-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Dallas,TX,US (DFW-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Querétaro, Mexico (QRO-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Dublin, Ireland (DUB-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Perth, Australia (PER-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Auckland, New Zealand (AKL-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Delhi, India (DEL-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Chicago, IL, US (ORD-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Zurich, Switzerland (ZRH-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Warsaw, Poland (WAW-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Buenos Aires , Argentina (BUE-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
St. Ghislain, Belgium (BRU-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Lima, Peru (LIM-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
London, UK (LON-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Manila, Philippines (MNL-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Paris, France (PAR-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Singapore (SIN-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Miami, FL, US (MIA-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Montreal, Canada (YMQ-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-A1)
Under Maintenance
90 days ago
99.59
% uptime
Today
Tokyo, Japan (TYO-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Bangkok, Thailand (BKK-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Columbus, Ohio, USA (cmh-g2)
Under Maintenance
90 days ago
100.0
% uptime
Today
South Carolina ,US (CHS-G2)
Under Maintenance
90 days ago
100.0
% uptime
Today
Cyberjaya, Malaysia (KUL-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Bogotá, Colombia (bog-o1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Vinhedo, Brazil (vcp-o1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Paris, France (par-o1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Mumbai, India (BOM-O1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-O1)
Under Maintenance
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-O1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Muscat, Oman (MCT-A1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Milan, Italy (MIL-O1)
Under Maintenance
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-O1)
Under Maintenance
90 days ago
100.0
% uptime
Today
FortiSASE Services
Operational
90 days ago
99.97
% uptime
Today
FortiSASE Portal
Operational
90 days ago
99.95
% uptime
Today
Endpoint Management
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #442194. Posted on
Mar 02, 2026 - 19:24 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 17:00 UTC
Scheduled -
Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes
Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #442285.
Feb 26, 22:41 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 04:00 UTC
Scheduled -
The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #442194.
Feb 26, 16:49 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:00 UTC
Scheduled -
The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #438659.
Feb 23, 16:20 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 19:00 UTC
Scheduled -
The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #438656.
Feb 23, 16:05 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 04:00 UTC
Scheduled -
The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #438657.
Feb 23, 23:51 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 18:00 UTC
Scheduled -
The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #438654.
Feb 20, 23:45 UTC
Completed -
The scheduled maintenance has been completed.
Feb 24, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 11:00 UTC
Scheduled -
Anticipated Impact:
Dallas DFW-F1 Analytics tenants only – Temporary disruption of real-time logging, log forwarding, and historical log access.
To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the Dallas DFW-F1 to the Plano PoP. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
Temporary disruption of real-time logging and log forwarding. Reset of historical log data available within the SASE portal. Change in Log Forwarding egress IP to 160.223.174.199
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #438519.
Feb 20, 15:50 UTC
Resolved -
This incident has been resolved.
Feb 20, 19:53 UTC
Monitoring -
Remediation has been applied to impacted tenants and we are continuing to monitor for full recovery.
If you are still experiencing issues, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.
Feb 20, 05:47 UTC
Identified -
We are aware of an issue related to Certificate Rotation which is causing connection errors for a small percentage of FortiClient and Secure Web Gateway (SWG) users. Our team is reviewing impacted tenants and applying remediations proactively.
If you have any questions or require more rapid remediation, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.
Feb 20, 00:49 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 11:00 UTC
Scheduled -
Anticipated Impact: Potential for short interruption of traffic flow and real-time logging
The FortiSASE Operations team will be performing a backend infrastructure maintenance. There is potential for brief interruptions of network connectivity and real-time logging while devices are undergoing maintenance, with expected impact between 2-3 minutes.
No other impact on service delivery is expected.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #436601.
Feb 17, 17:05 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 22:00 UTC
Scheduled -
Anticipated Impact: None
The Operations team will be installing a rolling software update. There is no anticipated impact on service delivery.
This maintenance is for the KSA environment only. For customers on the FortiClient 7.2.x release track, the default FortiClient version in the FortiSASE portal will be updated to 7.2.13.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #435863
Feb 13, 19:34 UTC