Identified - After further investigation, the root cause of the issue has been identified, our team is currently working to resolve this issue.
Further updates will be shared as soon as we have additional details.
Apr 23, 2026 - 07:49 UTC
Further updates will be shared as soon as we have additional details.
Apr 23, 2026 - 07:49 UTC
Investigating - A network issue has been identified at the Istanbul ist-f1 PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs.
If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #478728.
Apr 23, 2026 - 06:53 UTC
If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #478728.
Apr 23, 2026 - 06:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 2026 - 16:00 UTC
Apr 21, 2026 - 16:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.
The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.
Tenant upgrades to 26.1.2 will be processed Tuesday, April 21st through Thursday, April 23rd. Upgrades will follow your assigned maintenance window, consistent with prior scheduled maintenances. Customers who have configured a preferred maintenance window in the FortiSASE portal will be upgraded during their selected hours. For details on maintenance window scheduling, see:
https://docs.fortinet.com/document/fortisase/latest/administration-guide/190872/appendix-e-monthly-maintenance
Mature to Feature Migration
Selected Mature instances will migrate to Feature the following week, Monday, May 4th through Friday, May 8th. Migrations will follow the same maintenance window scheduling as tenant upgrades, and each customer instance will only be impacted once during the week. Affected customers will see a migration notice upon logging into the FortiSASE portal. Customers who prefer to control the timing of their migration can self-initiate the process through the portal in advance. For details on expected maintenance duration, dependencies, and topology-specific considerations, please review the FAQ:
https://docs.fortinet.com/document/fortisase/latest/mature-administration-guide/948057/mature-to-feature-migration
For Feature release:
Added support for bandwidth policies and profiles used for providing bandwidth control of internet access and private access traffic.
The FortiClient Log Level can be customized per endpoint profile in your FortiSASE instance to simplify debug log collection.
Added support for Public Cloud security PoPs: Amsterdam - Netherlands, Ashburn - Virginia - USA, Chicago - Illinois - USA, Melbourne - Australia, Montreal - Canada, Osaka - Japan, Stockholm - Sweden.
For Mature release:
There are no changes for 26.1.2.
For further information on what's new:
For further information on Feature release what's new: https://docs.fortinet.com/document/fortisase/latest/feature-release-notes/661728/whats-new
For further information on Mature release what's new: https://docs.fortinet.com/document/fortisase/latest/mature-release-notes/661728/whats-new
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #471165.
Apr 21, 2026 16:00 - Apr 24, 2026 16:00 UTC
The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.
Tenant upgrades to 26.1.2 will be processed Tuesday, April 21st through Thursday, April 23rd. Upgrades will follow your assigned maintenance window, consistent with prior scheduled maintenances. Customers who have configured a preferred maintenance window in the FortiSASE portal will be upgraded during their selected hours. For details on maintenance window scheduling, see:
https://docs.fortinet.com/document/fortisase/latest/administration-guide/190872/appendix-e-monthly-maintenance
Mature to Feature Migration
Selected Mature instances will migrate to Feature the following week, Monday, May 4th through Friday, May 8th. Migrations will follow the same maintenance window scheduling as tenant upgrades, and each customer instance will only be impacted once during the week. Affected customers will see a migration notice upon logging into the FortiSASE portal. Customers who prefer to control the timing of their migration can self-initiate the process through the portal in advance. For details on expected maintenance duration, dependencies, and topology-specific considerations, please review the FAQ:
https://docs.fortinet.com/document/fortisase/latest/mature-administration-guide/948057/mature-to-feature-migration
For Feature release:
Added support for bandwidth policies and profiles used for providing bandwidth control of internet access and private access traffic.
The FortiClient Log Level can be customized per endpoint profile in your FortiSASE instance to simplify debug log collection.
Added support for Public Cloud security PoPs: Amsterdam - Netherlands, Ashburn - Virginia - USA, Chicago - Illinois - USA, Melbourne - Australia, Montreal - Canada, Osaka - Japan, Stockholm - Sweden.
For Mature release:
There are no changes for 26.1.2.
For further information on what's new:
For further information on Feature release what's new: https://docs.fortinet.com/document/fortisase/latest/feature-release-notes/661728/whats-new
For further information on Mature release what's new: https://docs.fortinet.com/document/fortisase/latest/mature-release-notes/661728/whats-new
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #471165.
Apr 21, 2026 16:00 - Apr 24, 2026 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 2026 - 00:00 UTC
Apr 21, 2026 - 00:00 UTC
Scheduled - One of our external public cloud providers will be performing proactive maintenance on its computing infrastructure. This maintenance spans multiple datacenter regions and is scheduled and managed by the cloud provider; we do not control the timing of individual customer impact windows.
A subset of tenant instances will be impacted for up to approximately 30 minutes, during which affected traffic will automatically fail over to alternate regions.
For questions, contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #471158.
Apr 21, 2026 00:00 - May 2, 2026 00:00 UTC
A subset of tenant instances will be impacted for up to approximately 30 minutes, during which affected traffic will automatically fail over to alternate regions.
For questions, contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #471158.
Apr 21, 2026 00:00 - May 2, 2026 00:00 UTC
FortiSASE Network (AS40934)
Operational
Fortinet Cloud Locations
Partial Outage
Ashburn, VA, US (IAD-F1)
Under Maintenance
Dallas, TX, US (DFW-F1)
Under Maintenance
Dubai, UAE (DXB-F1)
Under Maintenance
Frankfurt, Germany (FRA-F1)
Under Maintenance
Hong Kong (HKG-F1)
Under Maintenance
Komagome, Japan (TYO-F1)
Under Maintenance
London, United Kingdom (LON-F1)
Under Maintenance
Miami, FL, US (MIA-F1)
Under Maintenance
Ottawa, Canada (YOW-F1)
Under Maintenance
Paris, France (PAR-F1)
Under Maintenance
San Jose, CA, US (SJC-F1)
Under Maintenance
Singapore (SIN-F1)
Under Maintenance
Sydney, Australia (SYD-F1)
Under Maintenance
Tokyo, Japan (TYO-F2)
Under Maintenance
Toronto, Canada (YTO-F1)
Under Maintenance
Valbonne, France (NCE-F1)
Under Maintenance
Vancouver, Canada (YVR-F2)
Under Maintenance
Bangalore, India (BLR-F1)
Under Maintenance
Frankfurt, Germany (FRA-F2)
Under Maintenance
San Jose, CA, US (SJC-F2)
Under Maintenance
Pune, India (PNQ-F1)
Under Maintenance
London, United Kingdom (LON-F2)
Under Maintenance
Paris, France (PAR-F2)
Under Maintenance
Singapore(SIN-F2)
Under Maintenance
Miami, FL, US (MIA-F2)
Under Maintenance
Dallas, TX, US (DFW-F2)
Under Maintenance
Istanbul, Turkey (IST-F1)
Partial Outage
Johannesburg, South Africa (JNB-F1)
Under Maintenance
Dubai, UAE (DXB-F2)
Under Maintenance
San Jose, CA, US (SJC-F3)
Under Maintenance
Frankfurt, Germany (FRA-F3)
Under Maintenance
Paris,France(PAR-F3)
Under Maintenance
Ashburn, VA, US (IAD-F3)
Under Maintenance
London, United Kingdom (LON-F3)
Under Maintenance
Plano, TX, US (DFW-F3)
Under Maintenance
Madrid, Spain (MAD-F1)
Under Maintenance
Singapore(SIN-F3)
Under Maintenance
Toronto, Canada (YTO-F2)
Under Maintenance
Sydney, Australia (SYD-F2)
Under Maintenance
Paris,France (PAR-F4)
Under Maintenance
Frankfurt, Germany (FRA-F4)
Under Maintenance
São Paulo (GRU-F1)
Under Maintenance
Vancouver, Canada (YVR-F3)
Under Maintenance
San Jose, CA, US (SJC-F4)
Under Maintenance
Burnaby, Canada (YVR-F4)
Under Maintenance
Ashburn, VA (IAD-F4)
Under Maintenance
Plano, Texas USA (DFW-F4)
Under Maintenance
Madrid, Spain (MAD-F2)
Under Maintenance
Komagome, Japan (TYO-F4)
Under Maintenance
Auckland, New Zealand (AKL-F1)
Under Maintenance
London, United Kingdom (LON-F4)
Under Maintenance
Frankfurt, Germany (FRA-F5)
Under Maintenance
Toronto, Canada (YTO-F3)
Under Maintenance
Singapore (SIN-F4)
Under Maintenance
Miami (MIA-F3)
Under Maintenance
Public Cloud Locations
Under Maintenance
Johannesburg, South Africa (JNB-G2)
Under Maintenance
Milan, Italy (MIL-G1)
Under Maintenance
Tel Aviv, Israel (TLV-G1)
Under Maintenance
Hamina, Finland (HEL-G2)
Under Maintenance
Amsterdam, Netherlands (AMS-G2)
Under Maintenance
Tel Aviv, Israel (TLV-G2)
Under Maintenance
Madrid, Spain (MAD-G2)
Under Maintenance
Melbourne, Australia (MEL-G2)
Under Maintenance
Santiago, Chile (SCL-G2)
Under Maintenance
Seoul, South Korea (SEL-G2)
Under Maintenance
Doha, Qatar (DOH-G2)
Under Maintenance
Ashburn, VA,US (IAD-G2)
Under Maintenance
Portland, OR, US (PDX-G2)
Under Maintenance
Jakarta, Indonesia (JKT-G2)
Under Maintenance
Milan, Italy (MIL-G2)
Under Maintenance
Sao Paulo, Brazil (SAO-G2)
Under Maintenance
Mumbai, India (BOM-G2)
Under Maintenance
Las Vegas, NV, US (LAS-G2)
Under Maintenance
Dammam, Saudi Arabia (DMM-G2)
Under Maintenance
Taipei, Taiwan (TPE-G2)
Under Maintenance
Osaka, Japan (OSA-G2)
Under Maintenance
Hong Kong, China (HKG-G2)
Under Maintenance
Dallas,TX,US (DFW-G2)
Under Maintenance
Sydney, Australia (SYD-G2)
Under Maintenance
Querétaro, Mexico (QRO-G2)
Under Maintenance
Dublin, Ireland (DUB-A1)
Under Maintenance
Perth, Australia (PER-A1)
Under Maintenance
Auckland, New Zealand (AKL-A1)
Under Maintenance
Delhi, India (DEL-G2)
Under Maintenance
Chicago, IL, US (ORD-A1)
Under Maintenance
Zurich, Switzerland (ZRH-G2)
Under Maintenance
Warsaw, Poland (WAW-G2)
Under Maintenance
Buenos Aires , Argentina (BUE-A1)
Under Maintenance
St. Ghislain, Belgium (BRU-G2)
Under Maintenance
Lima, Peru (LIM-A1)
Under Maintenance
London, UK (LON-G2)
Under Maintenance
Manila, Philippines (MNL-A1)
Under Maintenance
Toronto, Canada (YTO-G2)
Under Maintenance
Paris, France (PAR-G2)
Under Maintenance
Frankfurt, Germany (FRA-G2)
Under Maintenance
Singapore (SIN-G2)
Under Maintenance
Miami, FL, US (MIA-A1)
Under Maintenance
Montreal, Canada (YMQ-G2)
Under Maintenance
Dubai, UAE (DXB-A1)
Under Maintenance
Tokyo, Japan (TYO-G2)
Under Maintenance
Bangkok, Thailand (BKK-A1)
Under Maintenance
Columbus, Ohio, USA (cmh-g2)
Under Maintenance
South Carolina ,US (CHS-G2)
Under Maintenance
Cyberjaya, Malaysia (KUL-A1)
Under Maintenance
Bogotá, Colombia (bog-o1)
Under Maintenance
Vinhedo, Brazil (vcp-o1)
Under Maintenance
Paris, France (par-o1)
Under Maintenance
Mumbai, India (BOM-O1)
Under Maintenance
Sydney, Australia (SYD-O1)
Under Maintenance
London, United Kingdom (LON-O1)
Under Maintenance
Muscat, Oman (MCT-A1)
Under Maintenance
Milan, Italy (MIL-O1)
Under Maintenance
Frankfurt, Germany (FRA-O1)
Under Maintenance
Jeddah, Saudi Arabia (JED-O1)
Under Maintenance
Abu Dhabi, UAE (AUH-O1)
Under Maintenance
Ashburn, Virginia (IAD-O1)
Under Maintenance
Stockholm, Sweden (STO-O1)
Under Maintenance
Chicago, Illinois (ORD-O1)
Under Maintenance
Osaka, Japan (OSA-O1)
Under Maintenance
Montreal, Canada (YMQ-O1)
Under Maintenance
Melbourne, Australia (MEL-O1)
Under Maintenance
Amsterdam, Netherlands (AMS-O1)
Under Maintenance
Santiago, Chile (SCL-O1)
Under Maintenance
FortiSASE Services
Under Maintenance
FortiSASE Portal
Under Maintenance
Endpoint Management
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.