In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 02, 2023 - 11:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

The FortiSASE Operations team will be performing a series of backend network maintenance activities to improve performance between regions for logging and configuration synchronization. There is potential for short interruptions of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

Please note that Security and Analytics IPs will change as part of this maintenance. We recommend the use of the Egress IP API (https://portal.prod.fortisase.com/api/v1/public/egress/ips) when defining policy based on FortiSASE IP addresses in order to avoid disruptions associated with these changes.

No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51603.

FortiSASE Network (AS40934) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Cloud Regions Under Maintenance
90 days ago
100.0 % uptime
Today
Burnaby - Canada (YVR-F1) Under Maintenance
90 days ago
100.0 % uptime
Today
Vancouver - Canada (YVR-F2) Operational
90 days ago
100.0 % uptime
Today
Ottawa - Canada (YOW-F1) Operational
90 days ago
100.0 % uptime
Today
Valbonne - France (NCE-F1) Operational
90 days ago
100.0 % uptime
Today
Tokyo - Japan (TYO-F2) Operational
90 days ago
100.0 % uptime
Today
Komagome - Japan (TYO-F1) Operational
90 days ago
100.0 % uptime
Today
San Jose - California - USA (SJC-F1) Operational
90 days ago
100.0 % uptime
Today
London - United Kingdom (LON-F1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt - Germany (FRA-F1) Operational
90 days ago
100.0 % uptime
Today
Ashburn - Virginia - USA (IAD-F1) Operational
90 days ago
100.0 % uptime
Today
Dallas - Texas - USA (DFW-F1) Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN-F1) Operational
90 days ago
100.0 % uptime
Today
Toronto - Canada (YTO-F1) Operational
90 days ago
100.0 % uptime
Today
Paris - France (PAR-F1) Operational
90 days ago
100.0 % uptime
Today
Sydney - Australia (SYD-F1) Operational
90 days ago
100.0 % uptime
Today
Miami - Florida - US (MIA-F1) Operational
90 days ago
100.0 % uptime
Today
Dubai - UAE (DXB-F1) ? Operational
90 days ago
100.0 % uptime
Today
Chicago (CHI-C1) Operational
90 days ago
100.0 % uptime
Today
Ashburn (IAD-C1) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LAX-C1) Operational
90 days ago
100.0 % uptime
Today
New York (NYC-C1) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Services Operational
90 days ago
99.99 % uptime
Today
FortiSASE Portal Operational
90 days ago
99.98 % uptime
Today
FortiClient EMS Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
FortiSASE Proactive Network Maintenance Feb 4, 2023 08:00-13:00 UTC
Anticipated Impact: Potential for increased latency

One of our third party ISPs will be perfoming a scheduled maintenance at the Ottawa PoP. For the duration of the maintenance window, there is a potential for increased latency.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51311.

Posted on Jan 27, 2023 - 21:34 UTC
Past Incidents
Feb 2, 2023

Unresolved incident: FortiSASE Proactive Network Maintenance.

Feb 1, 2023
Completed - The scheduled maintenance has been completed.
Feb 1, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 05:00 UTC
Scheduled - Anticipated Impact: Potential for increased latency

One of our third party ISPs will be performing a scheduled maintenance at the Ottawa PoP. For the duration of the maintenance window, there is a potential for increased latency.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51310.

Jan 27, 21:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 1, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 20:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

The FortiSASE Operations team will be performing a series of backend network maintenance activities to improve performance between regions for logging and configuration synchronization. There is potential for short interruptions of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

Please note that Security and Analytics IPs will change as part of this maintenance. We recommend the use of the Egress IP API (https://portal.prod.fortisase.com/api/v1/public/egress/ips) when defining policy based on FortiSASE IP addresses in order to avoid disruptions associated with these changes.

No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51881.

Jan 27, 16:30 UTC
Jan 31, 2023
Completed - The scheduled maintenance has been completed.
Jan 31, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 11:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

The FortiSASE Operations team will be performing a series of backend network maintenance activities to improve performance between regions for logging and configuration synchronization. There is potential for short interruptions of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

Please note that Security and Analytics IPs will change as part of this maintenance. We recommend the use of the Egress IP API (https://portal.prod.fortisase.com/api/v1/public/egress/ips) when defining policy based on FortiSASE IP addresses in order to avoid disruptions associated with these changes.

No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51850.

Jan 27, 16:43 UTC
Completed - The scheduled maintenance has been completed.
Jan 31, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 01:00 UTC
Scheduled - Anticipated Impact: Potential for a short interruption of the customer configuration portal during the maintenance window

Our Operations team will be performing a proactive Infrastructure maintenance on the backend that powers the FortiSASE customer configuration portal (https://portal.prod.fortisase.com). Potential for a short interruption of the customer configuration portal during the maintenance window.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #52428.

Jan 30, 17:38 UTC
Jan 30, 2023

No incidents reported.

Jan 29, 2023
Completed - The scheduled maintenance has been completed.
Jan 29, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 21:00 UTC
Scheduled - Anticipated Impact: Potential for a short interruption of the customer configuration portal during the maintenance window

Our Operations team will be performing a proactive Infrastructure maintenance on the backend that powers the FortiSASE customer configuration portal (https://portal.prod.fortisase.com). Potential for a short interruption of the customer configuration portal during the maintenance window.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51625.

Jan 25, 20:33 UTC
Jan 28, 2023
Jan 27, 2023

No incidents reported.

Jan 26, 2023
Completed - The scheduled maintenance has been completed.
Jan 26, 23:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 15:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.

The operations team will be installing a rolling software update. There is potential service impact while customer instances and the configuration portal are updated. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51317.

Jan 23, 17:24 UTC
Jan 25, 2023

No incidents reported.

Jan 24, 2023
Completed - The scheduled maintenance has been completed.
Jan 24, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 18:02 UTC
Scheduled - Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51317.

Jan 19, 23:36 UTC
Jan 23, 2023
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Completed - The scheduled maintenance has been completed.
Jan 20, 14:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 11:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

The FortiSASE Operations team will be performing a series of backend network maintenance activities to improve performance between regions for logging and configuration synchronization. There is potential for short interruptions of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

Please note that Security and Analytics IPs will change as part of this maintenance. We recommend the use of the Egress IP API (https://portal.prod.fortisase.com/api/v1/public/egress/ips) when defining policy based on FortiSASE IP addresses in order to avoid disruptions associated with these changes.

No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51124.

Jan 18, 23:02 UTC
Jan 19, 2023
Completed - The scheduled maintenance has been completed.
Jan 19, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 11:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

The FortiSASE Operations team will be performing a series of backend network maintenance activities to improve performance between regions for logging and configuration synchronization. There is potential for short interruptions of real-time logging and configuration synchronization from the FortiSASE GUI to backend infrastructure.

Please note that Security and Analytics IPs will change as part of this maintenance. We recommend the use of the Egress IP API (https://portal.prod.fortisase.com/api/v1/public/egress/ips) when defining policy based on FortiSASE IP addresses in order to avoid disruptions associated with these changes.

No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #51120.

Jan 17, 21:31 UTC