End-of-Life Datacenter Announcement - Dallas (DFW-F1, DFW-F2), Miami (MIA-F1, MIA-F2), Valbonne (NCE-F1), and Tokyo (TYO-F2, TYO-F3)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 2026 - 00:00 UTC
Scheduled - Effective October 15, 2026, the Legacy Dallas (DFW-F1, DFW-F2), Miami (MIA-F1, MIA-F2), Valbonne (NCE-F1), and Tokyo (TYO-F2, TYO-F3) PoPs will reach End-of-Life (EOL) and will stop accepting new connections.

Fortinet is continuously enhancing the scalability and performance of the FortiSASE platform. To support our long-term strategy and improve overall stability, Fortinet is upgrading all Security PoPs to next-generation architecture. Customers who transition will benefit from improved stability, scalability, and performance for the duration of their service term.

Existing customer instances in these locations will continue to operate normally until October 15, 2026. After that date, the affected PoPs will be incrementally removed from customer environments, and customers may observe brief interruptions in access to the customer portal as remaining connections are transitioned.

Fortinet strongly recommends migrating to an alternate PoP before October 15, 2026. To check whether your environment is affected, visit the Infrastructure page of the FortiSASE portal. In-scope customers will see a migration interface there with next steps. Alternate PoPs are available in each affected region, and you may select any available PoP supported by your license tier. Customers who do not migrate before the deadline can still add a replacement PoP at any time afterward.

Branch on-ramp customers: New on-ramps must be configured and manually cut over before the EOL date. On-ramps not migrated by then will be decommissioned.

Thin-edge device customers: Contact FortiCare Support before enabling your replacement PoP, and reference Bug 1332461 for guidance.

If you have any questions regarding this activity, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #596658
Oct 15, 2026 00:00 - Nov 1, 2026 00:00 UTC
Uptime over the past 90 days. View historical uptime.
FortiSASE Network (AS40934) Operational
Fortinet Cloud Locations Under Maintenance
Ashburn, VA, US (IAD-F1) Operational
Dallas, TX, US (DFW-F1) Operational
Dubai, UAE (DXB-F1) Operational
Frankfurt, Germany (FRA-F1) Operational
Hong Kong, China (HKG-F1) Operational
Komagome, Japan (TYO-F1) Operational
London, United Kingdom (LON-F1) Operational
Miami, FL, US (MIA-F1) Operational
Ottawa, Canada (YOW-F1) Operational
Paris, France (PAR-F1) Operational
Singapore (SIN-F1) Operational
Sydney, Australia (SYD-F1) Operational
Tokyo, Japan (TYO-F2) Operational
Toronto, Canada (YTO-F1) Operational
Valbonne, France (NCE-F1) Operational
Bangalore, India (BLR-F1) Operational
Frankfurt, Germany (FRA-F2) Operational
Pune, India (PNQ-F1) Operational
London, United Kingdom (LON-F2) Operational
Paris, France (PAR-F2) Operational
Singapore (SIN-F2) Operational
Miami, FL, US (MIA-F2) Operational
Dallas, TX, US (DFW-F2) Operational
Istanbul, Turkey (IST-F1) Operational
Johannesburg, South Africa (JNB-F1) Operational
Dubai, UAE (DXB-F2) Operational
Frankfurt, Germany (FRA-F3) Operational
Paris, France (PAR-F3) Operational
Ashburn, VA, US (IAD-F3) Operational
London, United Kingdom (LON-F3) Operational
Plano, TX, US (DFW-F3) Operational
Madrid, Spain (MAD-F1) Operational
Singapore (SIN-F3) Operational
Toronto, Canada (YTO-F2) Operational
Sydney, Australia (SYD-F2) Operational
Paris, France (PAR-F4) Operational
Frankfurt, Germany (FRA-F4) Operational
São Paulo, Brazil (GRU-F1) Operational
San Jose, CA, US (SJC-F4) Operational
Burnaby, Canada (YVR-F4) Operational
Ashburn, VA, US (IAD-F4) Operational
Plano, TX, US (DFW-F4) Operational
Madrid, Spain (MAD-F2) Operational
Komagome, Japan (TYO-F4) Operational
Auckland, New Zealand (AKL-F1) Operational
London, United Kingdom (LON-F4) Operational
Frankfurt, Germany (FRA-F5) Operational
Toronto, Canada (YTO-F3) Operational
Singapore (SIN-F4) Operational
Miami, FL, US (MIA-F3) Operational
Burnaby, Canada (YVR-F5) Operational
Bangalore, India (BLR-F2) Operational
Ashburn, VA, US (IAD-F5) Operational
Sydney, Australia (SYD-F3) Operational
Dubai, UAE (DXB-F3) Operational
Taipei, Taiwan (TPE-F1) Operational
Ashburn, VA, US (IAD-F2) Operational
Tokyo, Japan (TYO-F3) Operational
San Jose, CA, US (SJC-F5) Operational
Kamloops, Canada (YKA-F1) Operational
Dubai, UAE (DXB-F4) Operational
Paris, France (PAR-F5) Operational
Leeds, United Kingdom (LBA-F1) Operational
Burnaby, Canada (YVR-F6) Operational
San Jose, CA, US (SJC-F6) Operational
San Jose, CA, US (SJC-F7) Operational
Frankfurt, Germany (FRA-F6) Operational
Singapore (SIN-F5) Operational
Madrid, Spain (MAD-F3) Operational
Miami, FL, US (MIA-F4) Operational
Hong Kong, China (HKG-F2) Operational
London, United Kingdom (LON-F6) Operational
Komagome, Japan (TYO-F5) Operational
Ashburn, VA, US (IAD-F6) Under Maintenance
Public Cloud Locations Operational
Johannesburg, South Africa (JNB-G2) Operational
Tel Aviv, Israel (TLV-G1) Operational
Hamina, Finland (HEL-G2) Operational
Eemshaven, Netherlands (AMS-G2) Operational
Tel Aviv, Israel (TLV-G2) Operational
Madrid, Spain (MAD-G2) Operational
Melbourne, Australia (MEL-G2) Operational
Santiago, Chile (SCL-G2) Operational
Seoul, South Korea (SEL-G2) Operational
Doha, Qatar (DOH-G2) Operational
Ashburn, VA, US (IAD-G2) Operational
The Dalles, OR, US (PDX-G2) Operational
Jakarta, Indonesia (JKT-G2) Operational
Milan, Italy (MIL-G2) Operational
São Paulo, Brazil (SAO-G2) Operational
Mumbai, India (BOM-G2) Operational
Las Vegas, NV, US (LAS-G2) Operational
Dammam, Saudi Arabia (DMM-G2) Operational
Taipei, Taiwan (TPE-G2) Operational
Osaka, Japan (OSA-G2) Operational
Hong Kong, China (HKG-G2) Operational
Dallas, TX, US (DFW-G2) Operational
Sydney, Australia (SYD-G2) Operational
Querétaro, Mexico (QRO-G2) Operational
Dublin, Ireland (DUB-A1) Operational
Perth, Australia (PER-A1) Operational
Auckland, New Zealand (AKL-A1) Operational
Delhi, India (DEL-G2) Operational
Chicago, IL, US (ORD-A1) Operational
Zurich, Switzerland (ZRH-G2) Operational
Warsaw, Poland (WAW-G2) Operational
Buenos Aires, Argentina (BUE-A1) Operational
St. Ghislain, Belgium (BRU-G2) Operational
Lima, Peru (LIM-A1) Operational
London, United Kingdom (LON-G2) Operational
Manila, Philippines (MNL-A1) Operational
Toronto, Canada (YTO-G2) Operational
Paris, France (PAR-G2) Operational
Frankfurt, Germany (FRA-G2) Operational
Singapore (SIN-G2) Operational
Miami, FL, US (MIA-A1) Operational
Montreal, Canada (YMQ-G2) Operational
Tokyo, Japan (TYO-G2) Operational
Bangkok, Thailand (BKK-A1) Operational
Columbus, OH, US (CMH-G2) Operational
Moncks Corner, SC, US (CHS-G2) Operational
Cyberjaya, Malaysia (KUL-A1) Operational
Bogotá, Colombia (BOG-O1) Operational
Vinhedo, Brazil (VCP-O1) Operational
Paris, France (PAR-O1) Operational
Mumbai, India (BOM-O1) Operational
Sydney, Australia (SYD-O1) Operational
London, United Kingdom (LON-O1) Operational
Milan, Italy (MIL-O1) Operational
Frankfurt, Germany (FRA-O1) Operational
Jeddah, Saudi Arabia (JED-O1) Operational
Abu Dhabi, UAE (AUH-O1) Operational
Ashburn, VA, US (IAD-O1) Operational
Stockholm, Sweden (STO-O1) Operational
Chicago, IL, US (ORD-O1) Operational
Osaka, Japan (OSA-O1) Operational
Montreal, Canada (YMQ-O1) Operational
Melbourne, Australia (MEL-O1) Operational
Amsterdam, Netherlands (AMS-O1) Operational
Santiago, Chile (SCL-O1) Operational
Dubai, UAE (DXB-O1) Operational
Monterrey, Mexico (MTY-O1) Operational
Riyadh, Saudi Arabia (RUH-O1) Operational
Muscat (Oman) (MCT-O1) Operational
KSA Cloud Regions Operational
Dammam Zone B Operational
Dammam Zone C Operational
Riyadh Operational
Jeddah Operational
FortiSASE Services Operational
FortiSASE Portal Operational
Endpoint Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

FortiSASE Endpoint Management - Proactive Backend Maintenance Oct 26, 2026 17:00-23:00 UTC

Endpoint Management connections will reestablish, potentially delaying Telemetry updates up to 5 minutes during a single maintenance window.

As part of this migration, only customers with currently assigned EMS IP address 154.52.16.121 will change to 176.23.145.118.

What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including Telemetry.
* Temporary impact may last up to 5 minutes.

Note: This maintenance does not impact overall data flow or network connectivity.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #627571.
Posted on Oct 15, 2026 - 15:03 UTC

FortiSASE Proactive Software Maintenance for KSA environment only - release 26.3.2 Oct 26, 2026 17:00-21:00 UTC

This maintenance is for the KSA environment only.

Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.

The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #633066
Posted on Oct 22, 2026 - 22:46 UTC

FortiSASE Proactive Software Maintenance - FortiSASE release 26.3.2 [Hotfix] Oct 27, 2026 17:00-21:00 UTC

Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #633067.
Posted on Oct 23, 2026 - 19:48 UTC

FortiSASE Endpoint Management - Proactive Backend Maintenance Oct 28, 2026 17:00-23:00 UTC

Anticipated Impact:

Endpoint Management connections will reestablish, potentially delaying Telemetry updates up to 5 minutes during a single maintenance window.

As part of this migration, only customers with currently assigned EMS IP address 38.21.198.38 will change to 159.48.179.75.

What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including Telemetry.
* Temporary impact may last up to 5 minutes.

Note: This maintenance does not impact overall data flow or network connectivity.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #628204.
Posted on Oct 15, 2026 - 15:16 UTC

Oct 25, 2026

No incidents reported today.

Oct 24, 2026

FortiSASE Proactive Cloud Computing Services Maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:00 UTC
Scheduled - The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window. To minimize customer impact, this work will be completed during after-hours maintenance windows in each local market.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #629244
Oct 16, 20:23 UTC
FortiSASE Proactive Software Maintenance - FortiSASE release 26.3.2
Completed - The scheduled maintenance has been completed.
Oct 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 00:00 UTC
Scheduled - Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.

The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.

Tenant upgrades to 26.3.2 will be processed Monday, October 19th through Friday, October 23rd. Upgrades will follow your assigned maintenance window, consistent with prior scheduled maintenances. Customers who have configured a preferred maintenance window in the FortiSASE portal will be upgraded during their selected hours. For details on maintenance window scheduling, see:

https://docs.fortinet.com/document/fortisase/latest/administration-guide/190872/appendix-e-monthly-maintenance

Please note that Infrastructure page actions to migrate PoPs, will be blocked until individual tenants have been upgraded.

For FortiSASE-v7.4 release:

Endpoints can connect to multiple tunnels simultaneously if Allow concurrent VPN connection is enabled in the endpoint profile. This feature requires FortiClient 7.4.4 and above.

For further information on what's new: https://docs.fortinet.com/document/fortisase/latest/release-notes/661728/whats-new

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #628925.
Oct 16, 18:17 UTC

Oct 23, 2026

FortiSASE Endpoint Management - Proactive Backend Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 17:00 UTC
Scheduled - Anticipated Impact:

Endpoint Management connections will reestablish, potentially delaying Telemetry updates up to 5 minutes during a single maintenance window.

As part of this migration, only customers with currently assigned EMS IP address 154.52.3.124 will change to 141.109.172.238.

What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including Telemetry.
* Temporary impact may last up to 5 minutes.

Note: This maintenance does not impact overall data flow or network connectivity.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #628203.
Oct 15, 14:41 UTC

Oct 22, 2026

No incidents reported.

Oct 21, 2026

FortiSASE Endpoint Management - Proactive Backend Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:00 UTC
Scheduled - Anticipated Impact:

Endpoint Management connections will reestablish, potentially delaying Telemetry updates up to 5 minutes during a single maintenance window.

As part of this migration, only customers with currently assigned EMS IP address 154.52.22.22 will change to 176.23.152.125.

What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including Telemetry.
* Temporary impact may last up to 5 minutes.

Note: This maintenance does not impact overall data flow or network connectivity.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #628202.
Oct 15, 14:17 UTC

Oct 20, 2026

Oct 19, 2026

FortiSASE Endpoint Management - Proactive Backend Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 17:00 UTC
Scheduled - Anticipated Impact:

Endpoint Management connections will reestablish, potentially delaying Telemetry updates up to 5 minutes during a single maintenance window.

As part of this migration, only customers with currently assigned EMS IP address 154.52.29.248 will change to 176.23.147.69.

What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including Telemetry.
* Temporary impact may last up to 5 minutes.

Note: This maintenance does not impact overall data flow or network connectivity.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #609079.
Sep 28, 15:09 UTC
FortiSASE Proactive Software Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 17:01 UTC
Scheduled - Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #628925.
Oct 15, 21:43 UTC
FortiSASE Endpoint Management Service Degradation - Frankfurt EMS Communication Issue
Resolved - This incident has been resolved.
Oct 19, 10:49 UTC
Identified - We are experiencing an issue with some of the backend affecting communication for EMS hosted in Frankfurt, Germany.

The issue is isolated only to a very small subset of FortiSASE customers. The relevant team is already working on the fix and further updates will be shared as soon as we have additional details.

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #630155
Oct 19, 10:15 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

FortiSASE Proactive Cloud Computing Services Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:00 UTC
Scheduled - The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #628215.
Oct 13, 20:32 UTC

Oct 14, 2026

FortiSASE Analytics - Proactive Backend Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 15:00 UTC
Scheduled - Dubai DXB-F1 (Offshore) and DXB-F2 (Onshore) Analytics tenants only – Temporary disruption of real-time logging, log forwarding, and historical log access.

To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the Dubai DXB-F1 (Offshore) and DXB-F2 (Onshore) to the Dubai DXB-F3 (Offshore) and DXB-F4 (Onshore) PoPs respectively. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.

What to expect during your maintenance window:

Temporary disruption of real-time logging and log forwarding.
Reset of historical log data available within the SASE portal.

New Dubai Offshore DXB-F3 Log Forwarding egress IP to 189.25.97.200
New Dubai Onshore DXB-F4 Log Forwarding egress IP to 189.25.101.198

Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #625541.
Oct 12, 17:59 UTC
FortiSASE Analytics - Proactive Backend Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 16:00 UTC
Scheduled - Komagome TYO-F2 Analytics tenants only – Temporary disruption of real-time logging, log forwarding, and historical log access.

To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the Komagome TYO-F2 to the Komagome TYO-F4 PoP. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.

What to expect during your maintenance window:

Temporary disruption of real-time logging and log forwarding.
Reset of historical log data available within the SASE portal.

Change in Log Forwarding egress IP to 204.155.244.198

Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #625541.
Oct 10, 12:41 UTC

Oct 13, 2026

Oct 12, 2026

FortiSASE Proactive Cloud Computing Services Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 19:00 UTC
Scheduled - The local operations team will be performing proactive maintenance on cloud computing services. There is a potential for service disruptions and traffic to be re-routed to other PoPs during the window.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #626542.
Oct 7, 20:39 UTC

Oct 11, 2026

No incidents reported.

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