All Systems Operational

FortiSASE Network (AS40934) Operational
90 days ago
100.0 % uptime
Today
Fortinet Cloud Locations Operational
90 days ago
99.99 % uptime
Today
Ashburn, VA, US (IAD-F1) Operational
90 days ago
100.0 % uptime
Today
Dallas, TX, US (DFW-F1) Operational
90 days ago
100.0 % uptime
Today
Dubai, UAE (DXB-F1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA-F1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HKG-F1) Operational
90 days ago
100.0 % uptime
Today
Komagome, Japan (TYO-F1) Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom (LON-F1) Operational
90 days ago
100.0 % uptime
Today
Miami, FL, US (MIA-F1) Operational
90 days ago
100.0 % uptime
Today
Ottawa, Canada (YOW-F1) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR-F1) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA, US (SJC-F1) Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN-F1) Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia (SYD-F1) Operational
90 days ago
100.0 % uptime
Today
Tokyo, Japan (TYO-F2) Operational
90 days ago
100.0 % uptime
Today
Toronto, Canada (YTO-F1) Operational
90 days ago
100.0 % uptime
Today
Valbonne, France (NCE-F1) ? Operational
90 days ago
100.0 % uptime
Today
Vancouver, Canada (YVR-F2) Operational
90 days ago
99.61 % uptime
Today
Bangalore, India (BLR-F1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA-F2) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA, US (SJC-F2) Operational
90 days ago
100.0 % uptime
Today
Pune, India (PNQ-F1) Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom (LON-F2) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR-F2) Operational
90 days ago
100.0 % uptime
Today
Singapore(SIN-F2) Operational
90 days ago
100.0 % uptime
Today
Miami, FL, US (MIA-F2) Operational
90 days ago
100.0 % uptime
Today
Dallas, TX, US (DFW-F2) Operational
90 days ago
100.0 % uptime
Today
Istanbul, Turkey (IST-F1) Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa (JNB-F1) Operational
90 days ago
100.0 % uptime
Today
Dubai, UAE (DXB-F2) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA, US (SJC-F3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA-F3) Operational
90 days ago
100.0 % uptime
Today
Paris,France(PAR-F3) Operational
90 days ago
100.0 % uptime
Today
Ashburn, VA, US (IAD-F3) Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom (LON-F3) Operational
90 days ago
100.0 % uptime
Today
Plano, TX, US (DFW-F3) Operational
90 days ago
100.0 % uptime
Today
Madrid, Spain (MAD-F1) Operational
90 days ago
100.0 % uptime
Today
Singapore(SIN-F3) Operational
90 days ago
100.0 % uptime
Today
Toronto, Canada (YTO-F2) Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia (SYD-F2) Operational
90 days ago
100.0 % uptime
Today
Paris,France (PAR-F4) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA-F4) Operational
90 days ago
100.0 % uptime
Today
São Paulo (GRU-F1) Operational
90 days ago
100.0 % uptime
Today
Vancouver, Canada (YVR-F3) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA, US (SJC-F4) Operational
90 days ago
100.0 % uptime
Today
Burnaby, Canada (YVR-F4) Operational
90 days ago
100.0 % uptime
Today
Public Cloud Locations Operational
90 days ago
100.0 % uptime
Today
Mombasa, Kenya (MBA-E1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA, US (ATL-E1) Operational
90 days ago
100.0 % uptime
Today
Aurora, IL, US (ORD-E1) Operational
90 days ago
100.0 % uptime
Today
Austin, TX, US (AUS-E1) Operational
90 days ago
100.0 % uptime
Today
Columbus, OH, US (CMH-E1) Operational
90 days ago
100.0 % uptime
Today
Council Bluffs, IA, US (OMA-E1) Operational
90 days ago
100.0 % uptime
Today
Denver, CO, US (DEN-E1) Operational
90 days ago
100.0 % uptime
Today
Houston, TX, US (IAH-E1) Operational
90 days ago
100.0 % uptime
Today
Kansas City, MO, US (MCI-E1) Operational
90 days ago
100.0 % uptime
Today
Las Vegas, NV, US (LAS-E1) Operational
90 days ago
100.0 % uptime
Today
Minneapolis, MN, US (MSP-E1) Operational
90 days ago
100.0 % uptime
Today
Montreal, Canada (YUL-E1) Operational
90 days ago
100.0 % uptime
Today
New York, NY, US (JFK-E1) Operational
90 days ago
100.0 % uptime
Today
Philadelphia, PA, US (PHL-E1) Operational
90 days ago
100.0 % uptime
Today
Phoenix, AZ, US (PHX-E1) Operational
90 days ago
100.0 % uptime
Today
Portland, OR, US (PDX-E1) Operational
90 days ago
100.0 % uptime
Today
Salt Lake City, UT, US (SLC-E1) Operational
90 days ago
100.0 % uptime
Today
San Antonio, TX, US (SAT-E1) Operational
90 days ago
100.0 % uptime
Today
Boston, MA, US (BOS-E1) Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico (QRO-E1) Operational
90 days ago
100.0 % uptime
Today
Bogotá, Colombia (BOG-E1) Operational
90 days ago
100.0 % uptime
Today
Buenos Aires, Argentina (EZE-E1) Operational
90 days ago
100.0 % uptime
Today
Rio de Janeiro, Brazil (GIG-E1) Operational
90 days ago
100.0 % uptime
Today
Santiago, Chile (SCL-E1) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, Netherlands (AMS-E1) Operational
90 days ago
100.0 % uptime
Today
Athens, Greece (ATH-E1) Operational
90 days ago
100.0 % uptime
Today
Barcelona, Spain (BCN-E1) Operational
90 days ago
100.0 % uptime
Today
Brussels, Belgium (BRU-E1) Operational
90 days ago
100.0 % uptime
Today
Bucharest, Romania (OTP-E1) Operational
90 days ago
100.0 % uptime
Today
Budapest, Hungary (BUD-E1) Operational
90 days ago
100.0 % uptime
Today
Copenhagen, Denmark (CPH-E1) Operational
90 days ago
100.0 % uptime
Today
Dublin, Ireland (DUB-E1) Operational
90 days ago
100.0 % uptime
Today
Düsseldorf, Germany (DUS-E1) Operational
90 days ago
100.0 % uptime
Today
Geneva, Switzerland (GVA-E1) Operational
90 days ago
100.0 % uptime
Today
Hamburg, Germany (HAM-E1) Operational
90 days ago
100.0 % uptime
Today
Kyiv, Ukraine (KBP-E1) Operational
90 days ago
100.0 % uptime
Today
Lisbon, Portugal (LIS-E1) Operational
90 days ago
100.0 % uptime
Today
Madrid, Spain (MAD-E1) Operational
90 days ago
100.0 % uptime
Today
Manchester, UK (MAN-E1) Operational
90 days ago
100.0 % uptime
Today
Milan, Italy (MIL-E1) Operational
90 days ago
100.0 % uptime
Today
Oslo, Norway (OSL-E1) Operational
90 days ago
100.0 % uptime
Today
Prague, Czechia (PRG-E1) Operational
90 days ago
100.0 % uptime
Today
Rome, Italy (FCO-E1) Operational
90 days ago
100.0 % uptime
Today
Sofia, Bulgaria (SOF-E1) Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden (ARN-E1) Operational
90 days ago
100.0 % uptime
Today
Turin, Italy (TRN-E1) Operational
90 days ago
100.0 % uptime
Today
Vienna, Austria (VIE-E1) Operational
90 days ago
100.0 % uptime
Today
Warsaw, Poland (WAW-E1) Operational
90 days ago
100.0 % uptime
Today
Zagreb, Croatia (ZAG-E1) Operational
90 days ago
100.0 % uptime
Today
Zürich, Switzerland (ZRH-E1) Operational
90 days ago
100.0 % uptime
Today
Dammam, Saudi Arabia (DMM-E1) Operational
90 days ago
100.0 % uptime
Today
Doha, Qatar (DOH-E1) Operational
90 days ago
100.0 % uptime
Today
Muscat, Oman (MCT-E1) Operational
90 days ago
100.0 % uptime
Today
Bangkok, Thailand (BKK-E1) Operational
90 days ago
100.0 % uptime
Today
Busan, South Korea (PUS-E1) Operational
90 days ago
100.0 % uptime
Today
Delhi, India (DEL-E1) Operational
90 days ago
100.0 % uptime
Today
Hsinchu, Taiwan (TPE-E1) Operational
90 days ago
100.0 % uptime
Today
Jakarta, Indonesia (CGK-E1) Operational
90 days ago
100.0 % uptime
Today
Kolkata, India (CCU-E1) Operational
90 days ago
100.0 % uptime
Today
Kuala Lumpur, Malaysia (KUL-E1) Operational
90 days ago
100.0 % uptime
Today
Manila, Philippines (MNL-E1) Operational
90 days ago
100.0 % uptime
Today
Mumbai, India (BOM-E1) Operational
90 days ago
100.0 % uptime
Today
Seoul, South Korea (SEL-E1) Operational
90 days ago
100.0 % uptime
Today
Taipei, Taiwan (TPE-E2) Operational
90 days ago
100.0 % uptime
Today
Auckland, New Zealand (AKL-E1) Operational
90 days ago
100.0 % uptime
Today
Brisbane, Australia (BNE-E1) Operational
90 days ago
100.0 % uptime
Today
Canberra, Australia (CBR-E1) Operational
90 days ago
100.0 % uptime
Today
Melbourne, Australia (MEL-E1) Operational
90 days ago
100.0 % uptime
Today
Perth, Australia (PER-E1) Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa (JNB-G2) Operational
90 days ago
100.0 % uptime
Today
Lagos, Nigeria (LOS-E1) Operational
90 days ago
100.0 % uptime
Today
Milan, Italy (MIL-G1) Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, Israel (TLV-G1) Operational
90 days ago
100.0 % uptime
Today
Hamina, Finland (HEL-G2) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, Netherlands (AMS-G2) Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, Israel (TLV-G2) Operational
90 days ago
100.0 % uptime
Today
Madrid, Spain (MAD-G2) Operational
90 days ago
100.0 % uptime
Today
Melbourne, Australia (MEL-G2) Operational
90 days ago
100.0 % uptime
Today
Santiago, Chile (SCL-G2) Operational
90 days ago
100.0 % uptime
Today
Seoul, South Korea (SEL-G2) Operational
90 days ago
100.0 % uptime
Today
Doha, Qatar (DOH-G2) Operational
90 days ago
100.0 % uptime
Today
Ashburn, VA,US (IAD-G2) Operational
90 days ago
100.0 % uptime
Today
Portland, OR, US (PDX-G2) Operational
90 days ago
100.0 % uptime
Today
Jakarta, Indonesia (JKT-G2) Operational
90 days ago
100.0 % uptime
Today
Milan, Italy (MIL-G2) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo, Brazil (SAO-G2) Operational
90 days ago
100.0 % uptime
Today
Calgary, Canada (YYC-E1) Operational
90 days ago
100.0 % uptime
Today
Chicago, IL, US (CHI-E1) Operational
90 days ago
100.0 % uptime
Today
Dallas, TX, US (DFW-E1) Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA, US (LAX-E1) Operational
90 days ago
100.0 % uptime
Today
Miami, FL, US (MIA-E1) Operational
90 days ago
100.0 % uptime
Today
Palo Alto, CA, US (SFO-E1) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA, US (SJC-E1) Operational
90 days ago
100.0 % uptime
Today
Santa Clara, CA, US (SJC-E2) Operational
90 days ago
100.0 % uptime
Today
Seattle, WA, US (SEA-E1) Operational
90 days ago
100.0 % uptime
Today
Toronto, Canada (YTO-E1) Operational
90 days ago
100.0 % uptime
Today
Vancouver, Canada (YVR-E1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo, Brazil (GRU-E1) Operational
90 days ago
100.0 % uptime
Today
Berlin, Germany (BER-E1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA-E1) Operational
90 days ago
100.0 % uptime
Today
London, UK (LON-E1) Operational
90 days ago
100.0 % uptime
Today
Marseille, France (MRS-E1) Operational
90 days ago
100.0 % uptime
Today
Munich, Germany (MUC-E1) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR-E1) Operational
90 days ago
100.0 % uptime
Today
Dubai, UAE (DXB-E1) Operational
90 days ago
100.0 % uptime
Today
Fujairah, UAE (FJR-E1) Operational
90 days ago
100.0 % uptime
Today
Chennai, India (MAA-E1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong, China (HKG-E1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad, India (HYD-E1) Operational
90 days ago
100.0 % uptime
Today
Osaka, Japan (KIX-E1) Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN-E1) Operational
90 days ago
100.0 % uptime
Today
Tokyo, Japan (TYO-E1) Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia (SYD-E1) Operational
90 days ago
100.0 % uptime
Today
Mumbai, India (BOM-G2) Operational
90 days ago
100.0 % uptime
Today
Las Vegas, NV, US (LAS-G2) Operational
90 days ago
100.0 % uptime
Today
Dammam, Saudi Arabia (DMM-G2) Operational
90 days ago
100.0 % uptime
Today
Taipei, Taiwan (TPE-G2) Operational
90 days ago
100.0 % uptime
Today
Osaka, Japan (OSA-G2) Operational
90 days ago
100.0 % uptime
Today
Hong Kong, China (HKG-G2) Operational
90 days ago
100.0 % uptime
Today
Dallas,TX,US (DFW-G2) Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia (SYD-G2) Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico (QRO-G2) Operational
90 days ago
100.0 % uptime
Today
Dublin, Ireland (DUB-A1) Operational
90 days ago
100.0 % uptime
Today
Perth, Australia (PER-A1) Operational
90 days ago
100.0 % uptime
Today
Auckland, New Zealand (AKL-A1) Operational
90 days ago
100.0 % uptime
Today
Delhi, India (DEL-G2) Operational
90 days ago
100.0 % uptime
Today
Chicago, IL, US (ORD-A1) Operational
90 days ago
100.0 % uptime
Today
FortiSASE Services Operational
90 days ago
99.88 % uptime
Today
FortiSASE Portal Operational
90 days ago
99.96 % uptime
Today
Endpoint Management Operational
90 days ago
99.8 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

FortiSASE Proactive Software Maintenance Oct 6, 2025 16:00-21:00 UTC

Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #390058.

Posted on Oct 02, 2025 - 21:52 UTC

FortiSASE Proactive Software Maintenance - FortiSASE release 25.3.c Oct 7, 2025 16:00 - Oct 8, 2025 00:00 UTC

Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.
The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.

Features included in the 25.3.c release include

For Feature release:
Added support for using a custom domain and a certificate for the custom domain that can be used to access a ZTNA private application.
Added a built-in custom PAC file editor for creating and editing PAC files hosted on FortiSASE.
For FortiSASE instances with Proxy (formerly SWG) enabled, added a best practice recommendation to migrate to secure explicit proxy.
Added support for additional Web Filter configuration settings including the ability to prioritize URL filter entries, logging search keywords, and displaying the FortiGuard web filter category and subcategory in a tooltip when hovering over a domain.
Added support for configuring application control filter overrides based on multiple filters including application category, behavior, popularity, protocol, risk, technology, and vendor. Also, added support for configuring actions for custom application signatures.
Administrator logins, configuration audit logs, and user audit logs have been introduced in the System > Administration page.
The UI version has been removed from the FortiSASE portal URL, ensuring a consistent path for ease of access.
The recommendation to use SOCaaS log forwarding is presented in the Operations > Logs > Settings page and through additional portal notifications. Enabling SOCaaS log forwarding is included as a best practice recommendation.
Added support for a new endpoint vulnerability report based on logs collected from FortiClient endpoints.
Added support for a new Secure Private Access (SPA) report displaying the health of each connected SPA hub, the traffic through popular hubs, and the status of SD-WAN performance SLAs.
Added support for a new Cloud Security Usage Report to identify the total number of users in the reporting period and per PoP, the number of sessions, and total traffic.
Added support for Public Cloud security PoPs: Chicago - Illinois - USA, Delhi - India, and Perth - Australia.
Support FortiClient 7.2.12 as the recommended version for FortiSASE desktop users.


For Mature release:
The UI version has been removed from the FortiSASE portal URL, ensuring a consistent path for ease of access.
Added support for Delhi, India as a Public Cloud security PoP.
Support FortiClient 7.2.12 as the recommended version for FortiSASE desktop users.


For further information on what's new: https://docs.fortinet.com/document/fortisase/latest/release-notes/661728/whats-new
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #390058.

Posted on Oct 03, 2025 - 19:10 UTC

FortiSASE Proactive Software Maintenance - FortiSASE release 25.3.c Oct 8, 2025 10:00-18:00 UTC

Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.
The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.

Features included in the 25.3.c release include

For Feature release:
Added support for using a custom domain and a certificate for the custom domain that can be used to access a ZTNA private application.
Added a built-in custom PAC file editor for creating and editing PAC files hosted on FortiSASE.
For FortiSASE instances with Proxy (formerly SWG) enabled, added a best practice recommendation to migrate to secure explicit proxy.
Added support for additional Web Filter configuration settings including the ability to prioritize URL filter entries, logging search keywords, and displaying the FortiGuard web filter category and subcategory in a tooltip when hovering over a domain.
Added support for configuring application control filter overrides based on multiple filters including application category, behavior, popularity, protocol, risk, technology, and vendor. Also, added support for configuring actions for custom application signatures.
Administrator logins, configuration audit logs, and user audit logs have been introduced in the System > Administration page.
The UI version has been removed from the FortiSASE portal URL, ensuring a consistent path for ease of access.
The recommendation to use SOCaaS log forwarding is presented in the Operations > Logs > Settings page and through additional portal notifications. Enabling SOCaaS log forwarding is included as a best practice recommendation.
Added support for a new endpoint vulnerability report based on logs collected from FortiClient endpoints.
Added support for a new Secure Private Access (SPA) report displaying the health of each connected SPA hub, the traffic through popular hubs, and the status of SD-WAN performance SLAs.
Added support for a new Cloud Security Usage Report to identify the total number of users in the reporting period and per PoP, the number of sessions, and total traffic.
Added support for Public Cloud security PoPs: Chicago - Illinois - USA, Delhi - India, and Perth - Australia.
Support FortiClient 7.2.12 as the recommended version for FortiSASE desktop users.


For Mature release:
The UI version has been removed from the FortiSASE portal URL, ensuring a consistent path for ease of access.
Added support for Delhi, India as a Public Cloud security PoP.
Support FortiClient 7.2.12 as the recommended version for FortiSASE desktop users.


For further information on what's new: https://docs.fortinet.com/document/fortisase/latest/release-notes/661728/whats-new
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #390058.

Posted on Oct 03, 2025 - 19:18 UTC

FortiSASE Proactive Software Maintenance - FortiSASE release 25.3.c Oct 9, 2025 20:00 - Oct 10, 2025 04:00 UTC

Anticipated Impact: Potential for short interruption of customer instances and configuration portal during the window.
The Operations team will be installing a rolling software update. There is potential for short connectivity impact (approximately ~1-2 minutes) for each customer instance and the configuration portal while these components are updated. No other impact on service delivery is expected.

Features included in the 25.3.c release include

For Feature release:
Added support for using a custom domain and a certificate for the custom domain that can be used to access a ZTNA private application.
Added a built-in custom PAC file editor for creating and editing PAC files hosted on FortiSASE.
For FortiSASE instances with Proxy (formerly SWG) enabled, added a best practice recommendation to migrate to secure explicit proxy.
Added support for additional Web Filter configuration settings including the ability to prioritize URL filter entries, logging search keywords, and displaying the FortiGuard web filter category and subcategory in a tooltip when hovering over a domain.
Added support for configuring application control filter overrides based on multiple filters including application category, behavior, popularity, protocol, risk, technology, and vendor. Also, added support for configuring actions for custom application signatures.
Administrator logins, configuration audit logs, and user audit logs have been introduced in the System > Administration page.
The UI version has been removed from the FortiSASE portal URL, ensuring a consistent path for ease of access.
The recommendation to use SOCaaS log forwarding is presented in the Operations > Logs > Settings page and through additional portal notifications. Enabling SOCaaS log forwarding is included as a best practice recommendation.
Added support for a new endpoint vulnerability report based on logs collected from FortiClient endpoints.
Added support for a new Secure Private Access (SPA) report displaying the health of each connected SPA hub, the traffic through popular hubs, and the status of SD-WAN performance SLAs.
Added support for a new Cloud Security Usage Report to identify the total number of users in the reporting period and per PoP, the number of sessions, and total traffic.
Added support for Public Cloud security PoPs: Chicago - Illinois - USA, Delhi - India, and Perth - Australia.
Support FortiClient 7.2.12 as the recommended version for FortiSASE desktop users.


For Mature release:
The UI version has been removed from the FortiSASE portal URL, ensuring a consistent path for ease of access.
Added support for Delhi, India as a Public Cloud security PoP.
Support FortiClient 7.2.12 as the recommended version for FortiSASE desktop users.


For further information on what's new: https://docs.fortinet.com/document/fortisase/latest/release-notes/661728/whats-new
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #390058.

Posted on Oct 03, 2025 - 19:27 UTC
Oct 4, 2025

No incidents reported today.

Oct 3, 2025

No incidents reported.

Oct 2, 2025
Completed - The scheduled maintenance has been completed.
Oct 2, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 22:00 UTC
Scheduled - Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #389105.

Sep 26, 18:48 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 16:00 UTC
Scheduled - Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #389105.

Sep 26, 18:45 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 10:00 UTC
Scheduled - FortiSASE Proactive Software Maintenance

Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes

Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #389105.

Sep 26, 18:40 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:01 UTC
Scheduled - Anticipated Impact: This may result in brief failures retrieving ZTNA tags

Our Operations team will be performing a proactive Software update of Endpoint Management Servers. During the scheduled maintenance window, brief failures (up to 5 minutes) of retrieving ZTNA tags may be possible.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #389537.

Sep 29, 21:07 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 16:00 UTC
Scheduled - Anticipated Impact: None

The Operations team will be installing a rolling software update. There is no anticipated impact on service delivery.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #387249.

Sep 25, 21:17 UTC
Oct 1, 2025
Completed - The scheduled maintenance has been completed.
Oct 1, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 20:00 UTC
Scheduled - Anticipated Impact: None

The Operations team will be installing a rolling software update. There is no anticipated impact on service delivery.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #387249.

Sep 23, 20:39 UTC
Sep 30, 2025
Sep 29, 2025
Completed - The scheduled maintenance has been completed.
Sep 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 10:00 UTC
Scheduled - Anticipated Impact: None

The Operations team will be installing a rolling software update. There is no anticipated impact on service delivery.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #387249.

Sep 23, 18:55 UTC
Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025
Resolved - The workaround has remained stable and the permanent fix will be applied as part of our proactive software maintenance next week. This incident has been resolved.
Sep 26, 21:37 UTC
Monitoring - A workaround has been applied, and we are observing improved results. The permanent fix is in development and being tracked via Bug ID 1207828. We will continue to monitor.
Sep 25, 17:20 UTC
Identified - Previously applied workaround only partially resolved the issue. Root cause has been identified. Updates to be provided as they become available.
Sep 25, 16:01 UTC
Monitoring - We have applied a workaround restoring portal access in affected regions. We are currently monitoring results.
Sep 25, 15:28 UTC
Investigating - We are currently experiencing an issue with FortiCare authentication which is intermittently impacting IAM sub-user accounts attempting to login to the FortiSASE portal. This incident does not impact customer instances or data flow.

For an temporary workaround, we'd advise logging into the FortiSASE portal using the root e-mail principal.

If you have any questions regarding this incident, please contact FortiCare Support ( https://www.fortinet.com/support/contact ) and reference FortiSASE Operations ticket #387692.

Sep 25, 14:35 UTC
Resolved - Services have remained stable in Frankfurt. This incident is considered resolved.
Sep 26, 21:34 UTC
Monitoring - We experienced a brief period of intermittent API timeouts affecting communication with Endpoint Management systems in Frankfurt. This may have resulted in intermittent failures retrieving ZTNA tags during the affected window. The issue has been resolved and we are currently monitoring for stability. Our backend teams are investigating root cause.

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #387781.

Sep 25, 19:47 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 16:00 UTC
Scheduled - Anticipated Impact: None

The Operations team will be installing a rolling software update. There is no anticipated impact on service delivery.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #387249.

Sep 23, 18:40 UTC
Sep 25, 2025
Sep 24, 2025
Resolved - After confirming the issue is no longer occurring in the EMEA portal region and has remained stable, it has been returned to service. This incident is resolved.
Sep 24, 22:07 UTC
Monitoring - We experienced a brief period of intermittent API timeouts affecting customer portal users in EMEA. This may have resulted in intermittent failures accessing the portal in EMEA. We have redirected traffic for this region to other portal regions while this is investigated. No additional impact is expected.

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #387499.

Sep 24, 11:50 UTC
Resolved - Endpoint Management services have remained stable. This incident is resolved.
Sep 24, 13:47 UTC
Monitoring - We experienced a brief period of intermittent API timeouts affecting communication with Endpoint Management systems globally. This may have resulted in intermittent failures retrieving ZTNA tags during the affected window. The issue has been resolved and we are currently monitoring for stability. Our backend teams are investigating root cause.

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #387340.

Sep 23, 18:44 UTC
Sep 23, 2025
Sep 22, 2025
Completed - The scheduled maintenance has been completed.
Sep 22, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 16:00 UTC
Scheduled - Anticipated Impact:

Valbonne Analytics tenants only – Temporary disruption of real-time logging, log forwarding, and historical log access.

To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the Valbonne to the Paris PoP. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.

What to expect during your maintenance window:
Temporary disruption of real-time logging and log forwarding.
Reset of historical log data available within the SASE portal.
Change in Log Forwarding egress IP to 96.45.41.252.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption.


If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #378454.

Sep 15, 16:03 UTC
Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.