Monitoring - A network incident within external ISP, Airtel, with reachability of specific destination networks was observed. The incident was resolved and we are following up with the ISP for root cause analysis. We will continue to monitor this situation.
May 16, 2025 - 20:07 UTC
May 16, 2025 - 20:07 UTC
Identified - A network issue has been identified at the BLR-F1 PoP impacting some routes to external destinations, and is currently in the process of being remediated.
If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #359678.
May 16, 2025 - 19:49 UTC
If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #359678.
May 16, 2025 - 19:49 UTC
FortiSASE Network (AS40934)
Operational
Fortinet Cloud Locations
Operational
Ashburn, VA, US (IAD-F1)
Operational
Dallas, TX, US (DFW-F1)
Operational
Dubai, UAE (DXB-F1)
Operational
Frankfurt, Germany (FRA-F1)
Operational
Hong Kong (HKG-F1)
Operational
Komagome, Japan (TYO-F1)
Operational
London, United Kingdom (LON-F1)
Operational
Miami, FL, US (MIA-F1)
Operational
Ottawa, Canada (YOW-F1)
Operational
Paris, France (PAR-F1)
Operational
San Jose, CA, US (SJC-F1)
Operational
Singapore (SIN-F1)
Operational
Sydney, Australia (SYD-F1)
Operational
Tokyo, Japan (TYO-F2)
Operational
Toronto, Canada (YTO-F1)
Operational
Valbonne, France (NCE-F1)
?
Operational
Vancouver, Canada (YVR-F2)
Operational
Bangalore, India (BLR-F1)
Operational
Frankfurt, Germany (FRA-F2)
Operational
San Jose, CA, US (SJC-F2)
Operational
Pune, India (PNQ-F1)
Operational
London, United Kingdom (LON-F2)
Operational
Paris, France (PAR-F2)
Operational
Singapore(SIN-F2)
Operational
Miami, FL, US (MIA-F2)
Operational
Dallas, TX, US (DFW-F2)
Operational
Istanbul, Turkey (IST-F1)
Operational
Johannesburg, South Africa (JNB-F1)
Operational
Dubai, UAE (DXB-F2)
Operational
San Jose, CA, US (SJC-F3)
Operational
Frankfurt, Germany (FRA-F3)
Operational
Paris,France(PAR-F3)
Operational
Ashburn, VA, US (IAD-F3)
Operational
London, United Kingdom (LON-F3)
Operational
Plano, TX, US (DFW-F3)
Operational
Madrid, Spain (MAD-F1)
Operational
Singapore(SIN-F3)
Operational
Toronto, Canada (YTO-F2)
Operational
Sydney, Australia (SYD-F2)
Operational
Paris,France (PAR-F4)
Operational
Frankfurt, Germany (FRA-F4)
Operational
São Paulo (GRU-F1)
Operational
Public Cloud Locations
Operational
Mombasa, Kenya (MBA-E1)
?
Operational
Atlanta, GA, US (ATL-E1)
?
Operational
Aurora, IL, US (ORD-E1)
?
Operational
Austin, TX, US (AUS-E1)
?
Operational
Columbus, OH, US (CMH-E1)
?
Operational
Council Bluffs, IA, US (OMA-E1)
?
Operational
Denver, CO, US (DEN-E1)
?
Operational
Houston, TX, US (IAH-E1)
?
Operational
Kansas City, MO, US (MCI-E1)
?
Operational
Las Vegas, NV, US (LAS-E1)
?
Operational
Minneapolis, MN, US (MSP-E1)
?
Operational
Montreal, Canada (YUL-E1)
?
Operational
New York, NY, US (JFK-E1)
?
Operational
Philadelphia, PA, US (PHL-E1)
?
Operational
Phoenix, AZ, US (PHX-E1)
?
Operational
Portland, OR, US (PDX-E1)
?
Operational
Salt Lake City, UT, US (SLC-E1)
?
Operational
San Antonio, TX, US (SAT-E1)
?
Operational
Boston, MA, US (BOS-E1)
?
Operational
Querétaro, Mexico (QRO-E1)
?
Operational
Bogotá, Colombia (BOG-E1)
?
Operational
Buenos Aires, Argentina (EZE-E1)
?
Operational
Rio de Janeiro, Brazil (GIG-E1)
?
Operational
Santiago, Chile (SCL-E1)
?
Operational
Amsterdam, Netherlands (AMS-E1)
?
Operational
Athens, Greece (ATH-E1)
?
Operational
Barcelona, Spain (BCN-E1)
?
Operational
Brussels, Belgium (BRU-E1)
?
Operational
Bucharest, Romania (OTP-E1)
?
Operational
Budapest, Hungary (BUD-E1)
?
Operational
Copenhagen, Denmark (CPH-E1)
?
Operational
Dublin, Ireland (DUB-E1)
?
Operational
Düsseldorf, Germany (DUS-E1)
?
Operational
Geneva, Switzerland (GVA-E1)
?
Operational
Hamburg, Germany (HAM-E1)
?
Operational
Kyiv, Ukraine (KBP-E1)
?
Operational
Lisbon, Portugal (LIS-E1)
?
Operational
Madrid, Spain (MAD-E1)
?
Operational
Manchester, UK (MAN-E1)
?
Operational
Milan, Italy (MIL-E1)
?
Operational
Oslo, Norway (OSL-E1)
?
Operational
Prague, Czechia (PRG-E1)
?
Operational
Rome, Italy (FCO-E1)
?
Operational
Sofia, Bulgaria (SOF-E1)
?
Operational
Stockholm, Sweden (ARN-E1)
?
Operational
Turin, Italy (TRN-E1)
?
Operational
Vienna, Austria (VIE-E1)
?
Operational
Warsaw, Poland (WAW-E1)
?
Operational
Zagreb, Croatia (ZAG-E1)
?
Operational
Zürich, Switzerland (ZRH-E1)
?
Operational
Dammam, Saudi Arabia (DMM-E1)
?
Operational
Doha, Qatar (DOH-E1)
?
Operational
Muscat, Oman (MCT-E1)
?
Operational
Bangkok, Thailand (BKK-E1)
?
Operational
Busan, South Korea (PUS-E1)
?
Operational
Delhi, India (DEL-E1)
?
Operational
Hsinchu, Taiwan (TPE-E1)
?
Operational
Jakarta, Indonesia (CGK-E1)
?
Operational
Kolkata, India (CCU-E1)
?
Operational
Kuala Lumpur, Malaysia (KUL-E1)
?
Operational
Manila, Philippines (MNL-E1)
?
Operational
Mumbai, India (BOM-E1)
?
Operational
Seoul, South Korea (SEL-E1)
?
Operational
Taipei, Taiwan (TPE-E2)
?
Operational
Auckland, New Zealand (AKL-E1)
?
Operational
Brisbane, Australia (BNE-E1)
?
Operational
Canberra, Australia (CBR-E1)
?
Operational
Melbourne, Australia (MEL-E1)
?
Operational
Perth, Australia (PER-E1)
?
Operational
Johannesburg, South Africa (JNB-G2)
?
Operational
Lagos, Nigeria (LOS-E1)
?
Operational
Milan, Italy (MIL-G1)
?
Operational
Tel Aviv, Israel (TLV-G1)
?
Operational
Hamina, Finland (HEL-G2)
?
Operational
Amsterdam, Netherlands (AMS-G2)
Operational
Tel Aviv, Israel (TLV-G2)
Operational
Madrid, Spain (MAD-G2)
Operational
Melbourne, Australia (MEL-G2)
Operational
Santiago, Chile (SCL-G2)
Operational
Seoul, South Korea (SEL-G2)
Operational
Doha, Qatar (DOH-G2)
Operational
Ashburn, VA,US (IAD-G2)
Operational
Portland, OR, US (PDX-G2)
Operational
Jakarta, Indonesia (JKT-G2)
Operational
Milan, Italy (MIL-G2)
?
Operational
Sao Paulo, Brazil (SAO-G2)
Operational
Calgary, Canada (YYC-E1)
Operational
Chicago, IL, US (CHI-E1)
Operational
Dallas, TX, US (DFW-E1)
Operational
Los Angeles, CA, US (LAX-E1)
Operational
Miami, FL, US (MIA-E1)
Operational
Palo Alto, CA, US (SFO-E1)
Operational
San Jose, CA, US (SJC-E1)
Operational
Santa Clara, CA, US (SJC-E2)
Operational
Seattle, WA, US (SEA-E1)
Operational
Toronto, Canada (YTO-E1)
Operational
Vancouver, Canada (YVR-E1)
Operational
Sao Paulo, Brazil (GRU-E1)
Operational
Berlin, Germany (BER-E1)
Operational
Frankfurt, Germany (FRA-E1)
Operational
London, UK (LON-E1)
Operational
Marseille, France (MRS-E1)
Operational
Munich, Germany (MUC-E1)
Operational
Paris, France (PAR-E1)
Operational
Dubai, UAE (DXB-E1)
Operational
Fujairah, UAE (FJR-E1)
Operational
Chennai, India (MAA-E1)
Operational
Hong Kong, China (HKG-E1)
Operational
Hyderabad, India (HYD-E1)
Operational
Osaka, Japan (KIX-E1)
Operational
Singapore (SIN-E1)
Operational
Tokyo, Japan (TYO-E1)
Operational
Sydney, Australia (SYD-E1)
Operational
Mumbai, India (BOM-G2)
Operational
Las Vegas, NV, US (LAS-G2)
Operational
Dammam, Saudi Arabia (DMM-G2)
Operational
Taipei, Taiwan (TPE-G2)
Operational
Osaka, Japan (OSA-G2)
Operational
Hong Kong, China (HKG-G2)
Operational
Dallas,TX,US (DFW-G2)
Operational
Sydney, Australia (SYD-G2)
Operational
Querétaro, Mexico (QRO-G2)
Operational
FortiSASE Services
Operational
FortiSASE Portal
Operational
Endpoint Management
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
FortiSASE Endpoint Management - Proactive Backend Infrastructure Maintenance May 20, 2025 16:00 - May 21, 2025 02:00 UTC
Anticipated Impact:
San Jose, CA Endpoint Management tenants only – Endpoint Management connections will reestablish, potentially delaying ZTNA updates up to 5 minutes during a single maintenance window.
To enhance service resilience, the FortiSASE Operations team will migrate Endpoint Management tenants from San Jose, CA to Plano, TX. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules.
* Temporary impact may last up to 5 minutes.
* Change in Endpoint Management egress IP address to 160.223.171.232.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Endpoint Management (Domain Connector/LDAP), please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #357152.
Posted on May 08, 2025 - 17:11 UTC
San Jose, CA Endpoint Management tenants only – Endpoint Management connections will reestablish, potentially delaying ZTNA updates up to 5 minutes during a single maintenance window.
To enhance service resilience, the FortiSASE Operations team will migrate Endpoint Management tenants from San Jose, CA to Plano, TX. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules.
* Temporary impact may last up to 5 minutes.
* Change in Endpoint Management egress IP address to 160.223.171.232.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Endpoint Management (Domain Connector/LDAP), please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #357152.
Posted on May 08, 2025 - 17:11 UTC
FortiSASE Endpoint Management - Proactive Backend Infrastructure Maintenance May 21, 2025 16:00 - May 22, 2025 02:00 UTC
Anticipated Impact:
San Jose, CA Endpoint Management tenants only – Endpoint Management connections will reestablish, potentially delaying ZTNA updates up to 5 minutes during a single maintenance window.
To enhance service resilience, the FortiSASE Operations team will migrate Endpoint Management tenants from San Jose, CA to Plano, TX. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules.
* Temporary impact may last up to 5 minutes.
* Change in Endpoint Management egress IP address to 160.223.171.232.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Endpoint Management (Domain Connector/LDAP), please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #357152.
Posted on May 08, 2025 - 17:12 UTC
San Jose, CA Endpoint Management tenants only – Endpoint Management connections will reestablish, potentially delaying ZTNA updates up to 5 minutes during a single maintenance window.
To enhance service resilience, the FortiSASE Operations team will migrate Endpoint Management tenants from San Jose, CA to Plano, TX. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules.
* Temporary impact may last up to 5 minutes.
* Change in Endpoint Management egress IP address to 160.223.171.232.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Endpoint Management (Domain Connector/LDAP), please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #357152.
Posted on May 08, 2025 - 17:12 UTC
FortiSASE Endpoint Management - Proactive Backend Infrastructure Maintenance May 22, 2025 16:00 - May 23, 2025 02:00 UTC
Anticipated Impact:
San Jose, CA Endpoint Management tenants only – Endpoint Management connections will reestablish, potentially delaying ZTNA updates up to 5 minutes during a single maintenance window.
To enhance service resilience, the FortiSASE Operations team will migrate Endpoint Management tenants from San Jose, CA to Plano, TX. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules.
* Temporary impact may last up to 5 minutes.
* Change in Endpoint Management egress IP address to 160.223.171.232.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Endpoint Management (Domain Connector/LDAP), please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #357152.
Posted on May 08, 2025 - 17:14 UTC
San Jose, CA Endpoint Management tenants only – Endpoint Management connections will reestablish, potentially delaying ZTNA updates up to 5 minutes during a single maintenance window.
To enhance service resilience, the FortiSASE Operations team will migrate Endpoint Management tenants from San Jose, CA to Plano, TX. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules.
* Temporary impact may last up to 5 minutes.
* Change in Endpoint Management egress IP address to 160.223.171.232.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Endpoint Management (Domain Connector/LDAP), please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #357152.
Posted on May 08, 2025 - 17:14 UTC
FortiSASE Endpoint Management - Proactive Backend Infrastructure Maintenance May 23, 2025 16:00 - May 24, 2025 06:00 UTC
Update -
This maintenance will be extended by 4 hours.
May 16, 2025 - 21:03 UTC
May 16, 2025 - 21:03 UTC
Scheduled -
San Jose, CA Endpoint Management tenants only – Endpoint Management connections will reestablish, potentially delaying ZTNA updates up to 5 minutes during a single maintenance window.
To enhance service resilience, the FortiSASE Operations team will migrate Endpoint Management tenants from San Jose, CA to Plano, TX. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules.
* Temporary impact may last up to 5 minutes.
* Change in Endpoint Management egress IP address to 160.223.171.232.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Endpoint Management (Domain Connector/LDAP), please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #357152.
May 08, 2025 - 17:16 UTC
To enhance service resilience, the FortiSASE Operations team will migrate Endpoint Management tenants from San Jose, CA to Plano, TX. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules.
* Temporary impact may last up to 5 minutes.
* Change in Endpoint Management egress IP address to 160.223.171.232.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Endpoint Management (Domain Connector/LDAP), please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #357152.
May 08, 2025 - 17:16 UTC