In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 2026 - 00:00 UTC
Scheduled - Anticipated Impact: Endpoint Management connections will reestablish, potentially delaying ZTNA updates up to 5 minutes during a single maintenance window.
What to expect during your maintenance window: * EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules. * Temporary impact may last up to 5 minutes.
Note: This maintenance does not impact overall data flow or network connectivity.
This proactive maintenance will follow the same maintenance window scheduling as tenant upgrades and each customer instance will only be impacted once during the week.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #578972.
Jul 27, 202600:00 - Aug 1, 202600:00 UTC
FortiSASE Network (AS40934)
Operational
90 days ago
100.0
% uptime
Today
Fortinet Cloud Locations
Operational
90 days ago
99.97
% uptime
Today
Ashburn, VA, US (IAD-F1)
Operational
90 days ago
100.0
% uptime
Today
Dallas, TX, US (DFW-F1)
Operational
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-F1)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F1)
Operational
90 days ago
100.0
% uptime
Today
Hong Kong, China (HKG-F1)
Operational
90 days ago
100.0
% uptime
Today
Komagome, Japan (TYO-F1)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F1)
Operational
90 days ago
100.0
% uptime
Today
Miami, FL, US (MIA-F1)
Operational
90 days ago
99.93
% uptime
Today
Ottawa, Canada (YOW-F1)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (PAR-F1)
Operational
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F1)
Operational
90 days ago
99.97
% uptime
Today
Singapore (SIN-F1)
Operational
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-F1)
Operational
90 days ago
100.0
% uptime
Today
Tokyo, Japan (TYO-F2)
Operational
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-F1)
Operational
90 days ago
100.0
% uptime
Today
Valbonne, France (NCE-F1)
Operational
90 days ago
100.0
% uptime
Today
Vancouver, Canada (YVR-F2)
Operational
90 days ago
100.0
% uptime
Today
Bangalore, India (BLR-F1)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F2)
Operational
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F2)
Operational
90 days ago
99.97
% uptime
Today
Pune, India (PNQ-F1)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F2)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (PAR-F2)
Operational
90 days ago
100.0
% uptime
Today
Singapore (SIN-F2)
Operational
90 days ago
100.0
% uptime
Today
Miami, FL, US (MIA-F2)
Operational
90 days ago
99.93
% uptime
Today
Dallas, TX, US (DFW-F2)
Operational
90 days ago
100.0
% uptime
Today
Istanbul, Turkey (IST-F1)
Operational
90 days ago
100.0
% uptime
Today
Johannesburg, South Africa (JNB-F1)
Operational
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-F2)
Operational
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F3)
Operational
90 days ago
99.97
% uptime
Today
Frankfurt, Germany (FRA-F3)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (PAR-F3)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, VA, US (IAD-F3)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F3)
Operational
90 days ago
100.0
% uptime
Today
Plano, TX, US (DFW-F3)
Operational
90 days ago
99.28
% uptime
Today
Madrid, Spain (MAD-F1)
Operational
90 days ago
100.0
% uptime
Today
Singapore (SIN-F3)
Operational
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-F2)
Operational
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-F2)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (PAR-F4)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F4)
Operational
90 days ago
100.0
% uptime
Today
São Paulo, Brazil (GRU-F1)
Operational
90 days ago
100.0
% uptime
Today
Vancouver, Canada (YVR-F3)
Operational
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F4)
Operational
90 days ago
100.0
% uptime
Today
Burnaby, Canada (YVR-F4)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, VA, US (IAD-F4)
Operational
90 days ago
100.0
% uptime
Today
Plano, TX, US (DFW-F4)
Operational
90 days ago
99.28
% uptime
Today
Madrid, Spain (MAD-F2)
Operational
90 days ago
100.0
% uptime
Today
Komagome, Japan (TYO-F4)
Operational
90 days ago
100.0
% uptime
Today
Auckland, New Zealand (AKL-F1)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-F4)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-F5)
Operational
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-F3)
Operational
90 days ago
100.0
% uptime
Today
Singapore (SIN-F4)
Operational
90 days ago
100.0
% uptime
Today
Miami, FL, US (MIA-F3)
Operational
90 days ago
100.0
% uptime
Today
Burnaby, Canada (YVR-F5)
Operational
90 days ago
100.0
% uptime
Today
Bangalore, India (BLR-F2)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, VA, US (IAD-F5)
Operational
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-F3)
Operational
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-F3)
Operational
90 days ago
100.0
% uptime
Today
Taipei, Taiwan (TPE-F1)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, VA, US (IAD-F2)
Operational
90 days ago
100.0
% uptime
Today
Tokyo, Japan (TYO-F3)
Operational
90 days ago
100.0
% uptime
Today
San Jose, CA, US (SJC-F5)
Operational
90 days ago
100.0
% uptime
Today
Public Cloud Locations
Operational
90 days ago
99.99
% uptime
Today
Johannesburg, South Africa (JNB-G2)
Operational
90 days ago
100.0
% uptime
Today
Milan, Italy (MIL-G1)
Operational
90 days ago
100.0
% uptime
Today
Tel Aviv, Israel (TLV-G1)
Operational
90 days ago
100.0
% uptime
Today
Hamina, Finland (HEL-G2)
Operational
90 days ago
100.0
% uptime
Today
Eemshaven, Netherlands (AMS-G2)
Operational
90 days ago
100.0
% uptime
Today
Tel Aviv, Israel (TLV-G2)
Operational
90 days ago
100.0
% uptime
Today
Madrid, Spain (MAD-G2)
Operational
90 days ago
100.0
% uptime
Today
Melbourne, Australia (MEL-G2)
Operational
90 days ago
100.0
% uptime
Today
Santiago, Chile (SCL-G2)
Operational
90 days ago
100.0
% uptime
Today
Seoul, South Korea (SEL-G2)
Operational
90 days ago
100.0
% uptime
Today
Doha, Qatar (DOH-G2)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, VA, US (IAD-G2)
Operational
90 days ago
100.0
% uptime
Today
The Dalles, OR, US (PDX-G2)
Operational
90 days ago
100.0
% uptime
Today
Jakarta, Indonesia (JKT-G2)
Operational
90 days ago
100.0
% uptime
Today
Milan, Italy (MIL-G2)
Operational
90 days ago
100.0
% uptime
Today
São Paulo, Brazil (SAO-G2)
Operational
90 days ago
100.0
% uptime
Today
Mumbai, India (BOM-G2)
Operational
90 days ago
100.0
% uptime
Today
Las Vegas, NV, US (LAS-G2)
Operational
90 days ago
100.0
% uptime
Today
Dammam, Saudi Arabia (DMM-G2)
Operational
90 days ago
100.0
% uptime
Today
Taipei, Taiwan (TPE-G2)
Operational
90 days ago
100.0
% uptime
Today
Osaka, Japan (OSA-G2)
Operational
90 days ago
100.0
% uptime
Today
Hong Kong, China (HKG-G2)
Operational
90 days ago
100.0
% uptime
Today
Dallas, TX, US (DFW-G2)
Operational
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-G2)
Operational
90 days ago
100.0
% uptime
Today
Querétaro, Mexico (QRO-G2)
Operational
90 days ago
100.0
% uptime
Today
Dublin, Ireland (DUB-A1)
Operational
90 days ago
100.0
% uptime
Today
Perth, Australia (PER-A1)
Operational
90 days ago
100.0
% uptime
Today
Auckland, New Zealand (AKL-A1)
Operational
90 days ago
100.0
% uptime
Today
Delhi, India (DEL-G2)
Operational
90 days ago
100.0
% uptime
Today
Chicago, IL, US (ORD-A1)
Operational
90 days ago
100.0
% uptime
Today
Zurich, Switzerland (ZRH-G2)
Operational
90 days ago
100.0
% uptime
Today
Warsaw, Poland (WAW-G2)
Operational
90 days ago
100.0
% uptime
Today
Buenos Aires, Argentina (BUE-A1)
Operational
90 days ago
100.0
% uptime
Today
St. Ghislain, Belgium (BRU-G2)
Operational
90 days ago
100.0
% uptime
Today
Lima, Peru (LIM-A1)
Operational
90 days ago
100.0
% uptime
Today
London, United Kingdom (LON-G2)
Operational
90 days ago
99.94
% uptime
Today
Manila, Philippines (MNL-A1)
Operational
90 days ago
100.0
% uptime
Today
Toronto, Canada (YTO-G2)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (PAR-G2)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-G2)
Operational
90 days ago
100.0
% uptime
Today
Singapore (SIN-G2)
Operational
90 days ago
100.0
% uptime
Today
Miami, FL, US (MIA-A1)
Operational
90 days ago
100.0
% uptime
Today
Montreal, Canada (YMQ-G2)
Operational
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-A1)
Operational
90 days ago
100.0
% uptime
Today
Tokyo, Japan (TYO-G2)
Operational
90 days ago
100.0
% uptime
Today
Bangkok, Thailand (BKK-A1)
Operational
90 days ago
100.0
% uptime
Today
Columbus, OH, US (CMH-G2)
Operational
90 days ago
100.0
% uptime
Today
Moncks Corner, SC, US (CHS-G2)
Operational
90 days ago
100.0
% uptime
Today
Cyberjaya, Malaysia (KUL-A1)
Operational
90 days ago
100.0
% uptime
Today
Bogotá, Colombia (BOG-O1)
Operational
90 days ago
100.0
% uptime
Today
Vinhedo, Brazil (VCP-O1)
Operational
90 days ago
100.0
% uptime
Today
Paris, France (PAR-O1)
Operational
90 days ago
100.0
% uptime
Today
Mumbai, India (BOM-O1)
Operational
90 days ago
100.0
% uptime
Today
Sydney, Australia (SYD-O1)
Operational
90 days ago
99.99
% uptime
Today
London, United Kingdom (LON-O1)
Operational
90 days ago
100.0
% uptime
Today
Muscat, Oman (MCT-A1)
Operational
90 days ago
100.0
% uptime
Today
Milan, Italy (MIL-O1)
Operational
90 days ago
100.0
% uptime
Today
Frankfurt, Germany (FRA-O1)
Operational
90 days ago
100.0
% uptime
Today
Jeddah, Saudi Arabia (JED-O1)
Operational
90 days ago
100.0
% uptime
Today
Abu Dhabi, UAE (AUH-O1)
Operational
90 days ago
100.0
% uptime
Today
Ashburn, VA, US (IAD-O1)
Operational
90 days ago
100.0
% uptime
Today
Stockholm, Sweden (STO-O1)
Operational
90 days ago
100.0
% uptime
Today
Chicago, IL, US (ORD-O1)
Operational
90 days ago
100.0
% uptime
Today
Osaka, Japan (OSA-O1)
Operational
90 days ago
100.0
% uptime
Today
Montreal, Canada (YMQ-O1)
Operational
90 days ago
100.0
% uptime
Today
Melbourne, Australia (MEL-O1)
Operational
90 days ago
100.0
% uptime
Today
Amsterdam, Netherlands (AMS-O1)
Operational
90 days ago
100.0
% uptime
Today
Santiago, Chile (SCL-O1)
Operational
90 days ago
100.0
% uptime
Today
Dubai, UAE (DXB-O1)
Operational
90 days ago
100.0
% uptime
Today
Monterrey, Mexico (MTY-O1)
Operational
90 days ago
100.0
% uptime
Today
Riyadh, Saudi Arabia (RUH-O1)
Operational
90 days ago
100.0
% uptime
Today
KSA Cloud Regions
Operational
90 days ago
100.0
% uptime
Today
Dammam Zone B
Operational
90 days ago
100.0
% uptime
Today
Dammam Zone C
Operational
90 days ago
100.0
% uptime
Today
Riyadh
Operational
90 days ago
100.0
% uptime
Today
Jeddah
Operational
90 days ago
100.0
% uptime
Today
FortiSASE Services
Under Maintenance
90 days ago
99.91
% uptime
Today
FortiSASE Portal
Operational
90 days ago
100.0
% uptime
Today
Endpoint Management
Under Maintenance
90 days ago
99.83
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Anticipated Impact: Miami Analytics tenants only – Temporary disruption of real-time logging, log forwarding, and historical log access.
To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the MIA-F1 to the MIA-3 PoP. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
Temporary disruption of real-time logging and log forwarding. Reset of historical log data available within the SASE portal.
Change in Log Forwarding egress IP to 176.23.135.199.
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #576211. Posted on
Jul 24, 2026 - 18:38 UTC
Anticipated Impact: FortiSASE UI might be inaccessible for up to 5 minutes
Our Operations team will be performing multiple proactive Software updates on the backend that powers FortiSASE. During the scheduled maintenance window, the FortiSASE UI might be inaccessible for up to 5 minutes. There is no impact to data flow.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #576521. Posted on
Jul 24, 2026 - 18:50 UTC
Completed -
The scheduled maintenance has been completed.
Jul 25, 00:00 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 24, 02:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:00 UTC
Scheduled -
Start: Monday, July 20th, 2026 End: Friday, July 24th, 2026
Selected Mature instances, as indicated through a visible notice within the FortiSASE portal, will migrate to Feature from Monday, July 20th to Friday, July 24th.
Migrations will follow the same maintenance window scheduling as tenant upgrades and each customer instance will only be impacted once during the week.
Want to control the timing of your migration? Customers can self-initiate the migration through the FortiSASE portal in advance of the scheduled window. Affected customers will also see a migration notice upon logging into the portal.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket 566747.
Jul 15, 20:28 UTC
Resolved -
AWS has confirmed the connectivity resolution in the US-WEST-2 Region. Between 10:55 and 11:15 UTC, all routes were fully restored by 11:59 UTC and service metrics returned to normal. Conditions on our side have improved and associated alarms are clearing. The issue has been resolved and all AWS services are operating normally.
Jul 24, 13:31 UTC
Update -
We have confirmed that the AWS incident in the US West (Oregon) region is related to the connectivity impact affecting our EMEA regions. AWS has acknowledged: "We are seeing initial signs of recovery and continue to work toward full recovery." We are currently observing intermittent flapping of network connectivity and will continue to monitor until services are fully stable.
Jul 24, 12:09 UTC
Monitoring -
The provider has posted a status update referencing impact in their US West (Oregon) region; it is not yet confirmed whether this relates to the connectivity impact observed here. A spike is also visible in third-party outage trackers (DownDetector), and we have filed a ticket with the provider. At this time services appear stable and we are awaiting full resolution of the alarms observed as a result of this incident. We will continue to monitor.
Jul 24, 11:51 UTC
Identified -
A third-party cloud infrastructure issue affecting Amazon Web Services (AWS) in the EMEA region is currently impacting Endpoint Management (EMS) and Portal access for some customers.
Conditions are improving and associated alarms are beginning to clear. We are continuing to monitor the situation closely.
If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #578464.
Jul 24, 11:20 UTC