FortiSASE Endpoint Management - Proactive Maintenance

Scheduled for Aug 17, 00:00 UTC  -  Sep 7, 04:00 UTC

Scheduled

Anticipated Impact:
Endpoint Management connections will reestablish, potentially delaying Telemetry updates up to 5 minutes during a single maintenance window.

What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including Telemetry.
* Temporary impact may last up to 5 minutes.

Note: This maintenance does not impact overall data flow or network connectivity.

For further details, please see the following document:

https://docs.fortinet.com/document/fortisase/7.4.0/administration-guide/12689/endpoint-management-upgrade

This proactive maintenance will follow the same maintenance window scheduling as tenant upgrades and each customer instance will only be impacted once during this maintenance period, upgrades will occur Monday 00:00 to Friday 23:59 UTC outside of major holidays.

https://docs.fortinet.com/document/fortisase/7.4.0/administration-guide/190872/appendix-e-monthly-maintenance

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #590568.
Posted Aug 14, 2026 - 16:17 UTC
This scheduled maintenance affects: Fortinet Cloud Locations (Ashburn, VA, US (IAD-F1), Dallas, TX, US (DFW-F1), Dubai, UAE (DXB-F1), Frankfurt, Germany (FRA-F1), Hong Kong, China (HKG-F1), Komagome, Japan (TYO-F1), London, United Kingdom (LON-F1), Miami, FL, US (MIA-F1), Ottawa, Canada (YOW-F1), Paris, France (PAR-F1), San Jose, CA, US (SJC-F1), Singapore (SIN-F1), Sydney, Australia (SYD-F1), Tokyo, Japan (TYO-F2), Toronto, Canada (YTO-F1), Valbonne, France (NCE-F1), Vancouver, Canada (YVR-F2), Bangalore, India (BLR-F1), Frankfurt, Germany (FRA-F2), San Jose, CA, US (SJC-F2), Pune, India (PNQ-F1), London, United Kingdom (LON-F2), Paris, France (PAR-F2), Singapore (SIN-F2), Miami, FL, US (MIA-F2), Dallas, TX, US (DFW-F2), Istanbul, Turkey (IST-F1), Johannesburg, South Africa (JNB-F1), Dubai, UAE (DXB-F2), San Jose, CA, US (SJC-F3), Frankfurt, Germany (FRA-F3), Paris, France (PAR-F3), Ashburn, VA, US (IAD-F3), London, United Kingdom (LON-F3), Plano, TX, US (DFW-F3), Madrid, Spain (MAD-F1), Singapore (SIN-F3), Toronto, Canada (YTO-F2), Sydney, Australia (SYD-F2), Paris, France (PAR-F4), Frankfurt, Germany (FRA-F4), São Paulo, Brazil (GRU-F1), Vancouver, Canada (YVR-F3), San Jose, CA, US (SJC-F4), Burnaby, Canada (YVR-F4), Ashburn, VA, US (IAD-F4), Plano, TX, US (DFW-F4), Madrid, Spain (MAD-F2), Komagome, Japan (TYO-F4), Auckland, New Zealand (AKL-F1), London, United Kingdom (LON-F4), Frankfurt, Germany (FRA-F5), Toronto, Canada (YTO-F3), Singapore (SIN-F4), Miami, FL, US (MIA-F3), Burnaby, Canada (YVR-F5), Bangalore, India (BLR-F2), Ashburn, VA, US (IAD-F5), Sydney, Australia (SYD-F3), Dubai, UAE (DXB-F3), Taipei, Taiwan (TPE-F1), Ashburn, VA, US (IAD-F2), Tokyo, Japan (TYO-F3), San Jose, CA, US (SJC-F5), Kamloops, Canada (YKA-F1), Dubai, UAE (DXB-F4), Paris, France (PAR-F5)), FortiSASE Services (Endpoint Management), and Public Cloud Locations (Johannesburg, South Africa (JNB-G2), Tel Aviv, Israel (TLV-G1), Hamina, Finland (HEL-G2), Eemshaven, Netherlands (AMS-G2), Tel Aviv, Israel (TLV-G2), Madrid, Spain (MAD-G2), Melbourne, Australia (MEL-G2), Santiago, Chile (SCL-G2), Seoul, South Korea (SEL-G2), Doha, Qatar (DOH-G2), Ashburn, VA, US (IAD-G2), The Dalles, OR, US (PDX-G2), Jakarta, Indonesia (JKT-G2), Milan, Italy (MIL-G2), São Paulo, Brazil (SAO-G2), Mumbai, India (BOM-G2), Las Vegas, NV, US (LAS-G2), Dammam, Saudi Arabia (DMM-G2), Taipei, Taiwan (TPE-G2), Osaka, Japan (OSA-G2), Hong Kong, China (HKG-G2), Dallas, TX, US (DFW-G2), Sydney, Australia (SYD-G2), Querétaro, Mexico (QRO-G2), Dublin, Ireland (DUB-A1), Perth, Australia (PER-A1), Auckland, New Zealand (AKL-A1), Delhi, India (DEL-G2), Chicago, IL, US (ORD-A1), Zurich, Switzerland (ZRH-G2), Warsaw, Poland (WAW-G2), Buenos Aires, Argentina (BUE-A1), St. Ghislain, Belgium (BRU-G2), Lima, Peru (LIM-A1), London, United Kingdom (LON-G2), Manila, Philippines (MNL-A1), Toronto, Canada (YTO-G2), Paris, France (PAR-G2), Frankfurt, Germany (FRA-G2), Singapore (SIN-G2), Miami, FL, US (MIA-A1), Montreal, Canada (YMQ-G2), Tokyo, Japan (TYO-G2), Bangkok, Thailand (BKK-A1), Columbus, OH, US (CMH-G2), Moncks Corner, SC, US (CHS-G2), Cyberjaya, Malaysia (KUL-A1), Bogotá, Colombia (BOG-O1), Vinhedo, Brazil (VCP-O1), Paris, France (PAR-O1), Mumbai, India (BOM-O1), Sydney, Australia (SYD-O1), London, United Kingdom (LON-O1), Milan, Italy (MIL-O1), Frankfurt, Germany (FRA-O1), Jeddah, Saudi Arabia (JED-O1), Abu Dhabi, UAE (AUH-O1), Ashburn, VA, US (IAD-O1), Stockholm, Sweden (STO-O1), Chicago, IL, US (ORD-O1), Osaka, Japan (OSA-O1), Montreal, Canada (YMQ-O1), Melbourne, Australia (MEL-O1), Amsterdam, Netherlands (AMS-O1), Santiago, Chile (SCL-O1), Dubai, UAE (DXB-O1), Monterrey, Mexico (MTY-O1), Riyadh, Saudi Arabia (RUH-O1)).