User Authentication Issue

Incident Report for FortiSASE

Resolved

This incident has been resolved.

Posted Sep 27, 2026 - 14:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 27, 2026 - 12:51 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 27, 2026 - 10:37 UTC

Investigating

We are investigating reports of user authentication issues. We are actively troubleshooting the cause and will provide updates as they become available.

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #616815.

Posted Sep 27, 2026 - 07:59 UTC

This incident affected: FortiSASE Services (Endpoint Management).