FortiSASE Endpoint Management Service Degradation

Incident Report for FortiSASE

Resolved

This incident has been resolved.
Posted Sep 04, 2026 - 23:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2026 - 22:29 UTC

Investigating

We are currently experiencing an issue with backend infrastructure components within Frankfurt PoP which impacts the customer whose EMS is hosted in Frankfurt DC.

We apologize for any inconvenience cause due to this issue and will keep updated on the progress.

If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #599938
Posted Sep 04, 2026 - 22:12 UTC
This incident affected: FortiSASE Services (Endpoint Management).