FortiSASE Analytics - Proactive Backend Infrastructure Maintenance
Scheduled for Oct 14, 15:00 - 22:00 UTC
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Scheduled
Dubai DXB-F1 (Offshore) and DXB-F2 (Onshore) Analytics tenants only – Temporary disruption of real-time logging, log forwarding, and historical log access.
To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the Dubai DXB-F1 (Offshore) and DXB-F2 (Onshore) to the Dubai DXB-F3 (Offshore) and DXB-F4 (Onshore) PoPs respectively. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
Temporary disruption of real-time logging and log forwarding.
Reset of historical log data available within the SASE portal.
New Dubai Offshore DXB-F3 Log Forwarding egress IP to 189.25.97.200
New Dubai Onshore DXB-F4 Log Forwarding egress IP to 189.25.101.198
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #625541.
To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the Dubai DXB-F1 (Offshore) and DXB-F2 (Onshore) to the Dubai DXB-F3 (Offshore) and DXB-F4 (Onshore) PoPs respectively. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.
What to expect during your maintenance window:
Temporary disruption of real-time logging and log forwarding.
Reset of historical log data available within the SASE portal.
New Dubai Offshore DXB-F3 Log Forwarding egress IP to 189.25.97.200
New Dubai Onshore DXB-F4 Log Forwarding egress IP to 189.25.101.198
Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption.
If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #625541.
This scheduled maintenance affects: FortiSASE Services (FortiSASE Portal) and Fortinet Cloud Locations (Dubai, UAE (DXB-F1), Dubai, UAE (DXB-F2)).