FortiSASE Proactive Software Maintenance

Scheduled for Apr 9, 16:00 UTC - Apr 10, 16:00 UTC

Scheduled

FortiSASE Proactive Software Maintenance

Anticipated Impact: Some historical FortiSASE DEM data may be missing in Mature tenants

Our Operations is going to be performing a change in how data for the Digital Experience Monitoring (DEM) feature is collected.

This change affects customers only on the Mature release of SASE and it will only affect the following applications included by default as part of DEM:

account.box.com
docs.google.com
drive.google.com
github.com
gmail.google.com
office.com
www.apple.com
www.concur.com
www.discord.com
www.dropbox.com
www.facebook.com
www.google.com
www.salesforce.com
www.webex.com
www.workday.com
www.zendesk.com

While we have worked to mitigate any risk associated with this change there is a slight risk that historical DEM data for these apps may be lost.

If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #468051.

Posted Apr 07, 2026 - 22:07 UTC

This scheduled maintenance affects: FortiSASE Services (FortiSASE Portal).