FortiGuard DNS Lookup Issue

Incident Report for FortiSASE

Resolved

This incident has been resolved.

Posted May 28, 2026 - 19:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 28, 2026 - 18:51 UTC

Investigating

We are actively investigating an issue with DNS lookups when utilizing FortiGuard DNS (96.45.45.45, 96.45.46.46).

This may result in connection failures to the Internet in cases where FortiGuard DNS is configured as the DNS server (under Network -> DNS within the SASE portal).

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #501065.

Posted May 28, 2026 - 17:45 UTC