Certificate Rotation - FortiClient & SWG Connection Errors

Incident Report for FortiSASE

Resolved

This incident has been resolved.

Posted Feb 20, 2026 - 19:53 UTC

Monitoring

Remediation has been applied to impacted tenants and we are continuing to monitor for full recovery.

If you are still experiencing issues, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.

Posted Feb 20, 2026 - 05:47 UTC

Identified

We are aware of an issue related to Certificate Rotation which is causing connection errors for a small percentage of FortiClient and Secure Web Gateway (SWG) users. Our team is reviewing impacted tenants and applying remediations proactively.

If you have any questions or require more rapid remediation, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.

Posted Feb 20, 2026 - 00:49 UTC

This incident affected: FortiSASE Services (Endpoint Management).