Network connectivity issue in Ottawa

Incident Report for FortiSASE

Resolved

This incident has been resolved.

Posted Jan 10, 2022 - 17:36 UTC

Monitoring

All associated alerts have cleared, and services are fully operational. We will continue to monitor the situation. Investigation into the root cause is ongoing.

Posted Jan 07, 2022 - 14:51 UTC

Investigating

We are observing a network connectivity issue impacting certain resources in the Ottawa datacenter. Investigation is currently underway, and updates will be provided as they become available.

If you have any questions regarding this incident, please contact the FortiSASE Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email fortisase_operations@fortinet.com and reference ticket #37463

Posted Jan 07, 2022 - 12:32 UTC

This incident affected: Fortinet Cloud Locations (Ottawa, Canada (YOW-F1)).